Customer Service Representative

2 weeks ago

Greenville, South Carolina, United States Greenville Federal Credit Union Full time
Job Overview

Position: Full-Time Customer Service Representative

Become a vital member of our team at Greenville Federal Credit Union as a full-time Customer Service Representative, where you will play a key role in delivering outstanding service to our esteemed members. This position allows you to connect with our community, foster relationships, and make a significant difference in their financial journeys every day. Experience a vibrant work atmosphere where each day presents new challenges and opportunities for personal and professional growth in the banking sector.

If you are enthusiastic about customer engagement and are looking to embark on a rewarding career in finance, this position is an excellent fit for you. Seize the chance to join our committed team.

MAKE AN IMPACT AS A CUSTOMER SERVICE REPRESENTATIVE

Are you a meticulous individual with a dedication to providing exceptional member experiences? As a Customer Service Representative at Greenville Federal Credit Union, you will be instrumental in managing member transactions and inquiries with precision and professionalism. By promoting products and services tailored to our members' financial needs, you will directly contribute to their financial health.

Your daily responsibilities will encompass a variety of routine transactions, including processing deposits, withdrawals, and transfers, ensuring accurate balancing, staying updated on credit union policies, and addressing member questions promptly. This role offers a dynamic setting where you can continuously expand your knowledge and skills in the financial services field. Join us and make a positive impact in the lives of our members.

KEY QUALIFICATIONS

To thrive as a Customer Service Representative at Greenville Federal Credit Union, you will need a diverse skill set and personal attributes. This role requires at least a high school diploma or GED, along with strong verbal and communication skills to effectively engage with members and promote our offerings confidently. A minimum of one year of sales experience in a retail or customer service setting is preferred, and you should be self-driven to articulate the advantages of our services. Intermediate math skills, basic computer knowledge, and the ability to follow various instructions are essential for success in this position.

Moreover, you must exhibit creativity, independence, and a strong sense of responsibility in your role. Your dedication to maintaining confidentiality, managing multiple tasks efficiently, and achieving results in a fast-paced environment will be crucial for your success. If you are prepared to deliver exceptional service to our members and colleagues, we invite you to explore this opportunity with us at Greenville Federal Credit Union.

A LITTLE ABOUT US

Greenville Federal Credit Union provides a competitive benefits package, including generous paid time off to support work-life balance, holiday compensation, on-demand pay, affordable and competitive medical and dental plans, a variety of ancillary insurance options, a highly competitive 401(k) plan with a generous match, and a welcoming work environment that emphasizes service excellence.

Greenville Federal Credit Union is proud to be an equal opportunity employer, committed to fostering a diverse and inclusive workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, physical or mental disability, age, veteran status, or any other basis protected by federal, state, or local law.

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