Healthcare Operations Coordinator

19 hours ago


San Antonio, Texas, United States Aveanna Healthcare LLC Full time
About the Role

Aveanna Healthcare LLC is seeking a highly skilled and organized Client Services Supervisor to join our team. As a Client Services Supervisor, you will play a critical role in coordinating staffing needs, managing schedules, and fostering positive relationships with patients, families, and caregivers.

Key Responsibilities
  • Coordinate staffing needs according to branch location guidelines
  • Manage and maintain staffing schedule according to branch location guidelines
  • Coordinate orientation and training scheduling
  • Coordinate work schedules by allocating employees in shifts and positions
  • Coordinate shift back-fill activities in the event of caregiver tardiness or absences
  • Maintain an active involvement in issues of cost containment; effectively utilize nurses when assigning cases
  • Demonstrate an active and positive role in evaluating staff performance
  • Paid On Call Rotation Required - 24/7 On Call Support to field staff and patient/patient families
  • As needed - home delivery of supplies/equipment (mileage reimbursement offered)
  • Demonstrate an ability to identify and solve problems; use initiative and good judgment to reach quality decisions
  • Maintain an excellent rapport with patients and caregivers and effectively promote harmonious interpersonal relationships
  • Demonstrate a thorough knowledge and adherence to company policies and procedures
Requirements
  • High School Diploma or equivalent required, College Degree a PLUS
  • Proficient in English, Bilingual a PLUS
  • Healthcare experience a PLUS
  • Knowledge of Microsoft Office Suite, proficient in Word and Excel
  • Team player, organization skillset and ability to multitask
  • Must be able to work after hours on-call schedule
About Aveanna Healthcare LLC

Aveanna Healthcare LLC is a leading national provider of home health services to medically fragile children and adults. Our mission is to revolutionize the way homecare is delivered, one patient at a time. Our team consists of bedside clinicians and operational and clinical support staff.



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