Retail Sales Associate
3 days ago
About Michaels Stores
Michaels is a leading arts and crafts retailer that provides a wide range of products and services to customers. As a Retail Sales Associate, you will play a key role in delivering an exceptional customer experience and driving sales growth.
Key Responsibilities
- Provide fast and friendly checkout experiences for customers
- Execute cash handling to standards and maintain store recovery standards
- Engage customers on benefits of rewards and complete enrollments
- Educate customers on Voice of Customer (VOC) survey
- Participate in truck un-load and stocking processes to ensure truck standards are followed and completed within budget
- Responsible to complete merchandise recovery and maintenance to include the merchandise return / go back process
- Support shrink and safety programs
- Assist with Omni channel processes
- Acknowledge customers, help locate product and provide solutions
- Interact with others in an accepting and respectful manner; remain positive and respectful, even in difficult situations; promote commitment to the organization's vision and values; project a positive image and serve as a role model for others
- Cross-trained in Custom Framing selling and production
Requirements
- Retail and/or customer service experience preferred
- Ability to work in a fast-paced environment and meet sales targets
- Excellent communication and interpersonal skills
- Ability to work a variety of shifts, including mornings, afternoons, and weekends
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