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Retail Sales Associate

2 months ago


San Diego, California, United States Casper Retail Full time
About the Role

Casper Retail is seeking a highly motivated and customer-focused Part Time Retail Sales Associate to join our team. As a key member of our sales team, you will be responsible for providing exceptional customer service, maintaining a healthy sales pipeline, and upholding the highest level of product knowledge and expertise.

Key Responsibilities
  • Provide exceptional service to every customer that walks through our doors
  • Follow up with customers through clienteling and correspondence
  • Help Casper maintain a healthy sales pipeline by collecting guest contact information and inviting individuals to trial our products
  • Maintain the highest level of product knowledge and expertise
  • Maintain the visual integrity of the space
  • Create and process in-store sales
  • Process and receive inventory replenishments
  • Assist with setting up and executing community programs and events
  • Record and relay recurring customer feedback and insights to internal teams
Requirements
  • Excellent communication skills with a passion for people
  • Strong written and oral communication skills
  • Effective and expedient problem-solver with a meticulous attention to detail
  • Passion for Casper's core mission and values
  • Positive attitude and willingness to take on new challenges
  • Self-starter with an entrepreneurial disposition
  • Ability to lift 50 lbs. and be on your feet all day
  • Mac and Google suite proficiency is a plus
What We Offer
  • Employee Discount to use on our products
  • Salary to pay your bills and a potential bonus for some splurging
  • Gifted Bedding after tenure milestones
  • Paid Sick Time
  • Incentivized Referral Program