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Operations Support Specialist
1 month ago
At TEKsystems, we are seeking a highly organized and detail-oriented Operations Support Specialist to join our team in New York, NY. This role offers a salary range of $60,000 - $80,000 per annum.
About the Role:
The Operations Support Specialist will provide facilities services to ensure proper building maintenance, procurement of supplies, daily inspection of site(s), and validation of work orders. The successful candidate will be responsible for liaison with building maintenance, including regular communication, as well as liaising with key internal and external business partners, including vendors and corporate HR, IS&T, EHS, and Security.
Responsibilities:
* Provide facilities services to ensure proper building maintenance, procurement of supplies, daily inspection of site(s), and validation of work orders.
* Liaise with building maintenance, including regular communication.
* Liaise with key internal and external business partners, including any and all necessary vendors and corporate HR, IS&T, EHS, and Security.
* Oversee budgets and create spreadsheets/trackers, including Purchase Orders.
* Create weekly activity and status reports.
* Provide conference room arrangement and maintenance, including calendar scheduling.
* Assist with providing equipment removal passes and visitor badges where required.
Additional Day-to-Day Tasks:
* Maintain professional appearance of common areas and conference rooms.
* Greet and assist all visitors; maintain company visitor sign-in book. Coordinate visitor transportation and travel if needed.
* Order, maintain, and track inventory for break room and office supplies. Maintain professional appearance of break rooms and conference rooms.
* Handle any user errors/questions – day-to-day can be different based on volume of requests.
* Help with any transitions and moves.
* Vendor management – Coordinate service requests with property management and/or external vendors. Handling issues as they arise.
* Use employee information applications to obtain employee information and conference room schedules.
* Function as after-hours contact for property management.
* Be responsible for overall office safety and security.
Client Culture/Expectations:
* Manager isn't always onsite – being able to navigate any roadblocks, being proactive, reaching out to team members when needed.
* Navigating an environment with little to no set processes.
* Focus on relationship building- leveraging your team relationships for knowledge transfer and collaboration.
* Not only understanding your role, but proactively Identifying areas you can increase efficiencies – sharing feedback and recommendations on process improvement.
* Seeking answers if not readily available.
* Following processes established in training.
* Taking initiative – becoming the subject matter expert in your role
Salary Range: $60,000 - $80,000 per annum
