Home Accessibility Sales Representative

2 days ago


Kansas City, Missouri, United States Lifeway Mobility Holdings LLC Full time
About the Role

We are seeking a highly motivated and experienced Sales Consultant to join our team at Lifeway Mobility Holdings LLC. As a Sales Consultant, you will play a critical role in generating leads and referrals, building relationships within the community, and selling home accessibility solutions to our customers.

Key Responsibilities
  • Meet with clients and their families at pre-scheduled appointments to discuss their accessibility needs and provide personalized solutions.
  • Produce referrals to exceed monthly sales quotas for location and territory, ensuring a positive outcome for clients and families.
  • Manage and grow territory key accounts or partners, fostering strong relationships and identifying new business opportunities.
  • Conduct needs assessments of homes and discuss recommendations with clients to enable safe and effective navigation of daily activities.
  • Present solutions to clients and customers, demonstrating how our life-changing solutions can be installed in their homes.
  • Utilize Lifeway tools and measurement protocols to determine feasibility of our products and provide estimates and proposals to customers.
  • Handle objections and assist in purchase options, financing, and rental options, ensuring a seamless customer experience.
  • Complete documentation for new clients and work with operations teams to ensure all necessary paperwork is in place for installation.
  • Respond to client questions and concerns, assess client needs, status, and tolerance issues, and provide recommendations as needed.
  • Determine eligibility for any assistance programs and perform other duties as assigned.
Requirements
  • Candidate should have between 3-5 years of sales experience, with some healthcare and/or residential equipment sales preferred.
  • Experience in both B2B and B2C sales, including in-home sales, is highly desirable.
  • Established community relationships, connections, and referrals are essential for success in this role.
  • Proven excellent people and relationship skills, including referral sources, patients, family members, and the general public.
  • Strong ability to present and effectively communicate verbally and in writing.
  • Ability to work well independently and in groups, with a high level of enthusiasm, motivation, and self-starter attitude.
  • Knowledge, understanding, and compliance with local and federal regulations are critical for this role.
  • Post-secondary school degree is preferred, but not required.
  • Ability and willingness to travel locally and work in ERP and other company software systems.
  • Must maintain company and employee confidentiality at all times and maintain professional boundaries.
  • Ability to remain calm and professional in stressful situations, with excellent time management, problem-solving, and conflict resolution skills.
  • Attention to detail and excellent organization and communication skills are essential for success in this role.


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