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Technical Support Specialist

1 month ago

Atlanta, Georgia, United States V-Soft Consulting Group Full time
Job Summary

As a Technical Support Specialist at V-Soft Consulting Group, you will be responsible for providing hands-on technical support to users with Windows 11, Microsoft Office Suite, and MS Outlook Email issues. You will also be using and monitoring helpdesk ticket systems, setting up hardware and software, and providing Active Directory Support. Any computer certifications are a plus.

Key Responsibilities
  • Provide technical support to users with Windows 11, Microsoft Office Suite, and MS Outlook Email issues.
  • Use and monitor helpdesk ticket systems.
  • Set up hardware and software.
  • Provide Active Directory Support.
  • Any computer certifications are an asset.

Requirements
  • Experience with hands-on computer technical support.
  • Knowledge of Windows 11, Microsoft Office Suite, and MS Outlook Email.
  • Ability to use and monitor helpdesk ticket systems.
  • Ability to set up hardware and software.
  • Ability to provide Active Directory Support.