Guest Service Supervisor

1 day ago


Florence, Kentucky, United States Drury Hotels Full time
{"title": "Guest Service Supervisor", "description": "Job Summary

As a Guest Service Supervisor at Drury Hotels, you will play a key role in ensuring our guests have an exceptional experience. You will assist the management team in supervising the front desk and guest service positions, ensuring that our policies and procedures are consistently communicated and followed.

"}Key Responsibilities

  • Supervise front desk and guest service positions
  • Ensure policies and procedures are consistently communicated and followed
  • Provide motivation and demonstrate positive leadership characteristics
  • Assist with training guest service team members
  • Ensure an exceptional guest experience

"}Requirements

  • Ability to give and take written and oral direction
  • Ability to communicate clearly in English
  • Thorough knowledge of Drury Hotels' policies and procedures
  • Ability to train, motivate, and inspire team members
  • Thorough knowledge of marketing and sales programs

"}What We Offer

  • Quarterly bonuses up to $3200/year
  • Flexible scheduling and paid time off
  • Hotel discounts and free room nights
  • Career growth opportunities
  • Medical, dental, vision, and prescription benefits

"}



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