Account Manager for Academic and Hospital Accounts

1 day ago

Boston, Massachusetts, United States Promega Full time
Job Description

Job Summary:

Sales role with primary responsibilities covering the management of both reactive and strategic (proactive) accounts for Promega's Academic and Hospital channels. Activities can also include mentorship and participating in Branch-specific activities as mutually defined with the Regional/Associate Manager.

Key Responsibilities:

  • Reactive account coverage entails providing the customer with the appropriate technical and sales help within a timely manner, whereas strategic account coverage requires a proactive approach that involves developing a strategic plan and building strong relationships within assigned accounts.
  • Work with the Regional/Associate Manager to develop strategies (pricing rationale) at the account level (PDP/Contracts) and contact level (Opportunities).
  • Effectively link unique Promega solutions to meet and exceed the requirements of the customer's business, applying custom solutions and knowledge about unique (Custom/OEM/Elite Access products) solutions Promega can offer customers.
  • Maintain high-quality relationships with internal R&D, marketing, and operations personnel.
  • Lead the discussion with Regional/Associate Manager to develop opportunity-based pricing strategies at strategic accounts (quotes, purchasing contracts with discount schedules, freezer programs, and stockroom/consignment).
  • Organize and conduct field-marketing activities such as workshops, focus groups, and beta test programs to gain customer feedback, in conjunction with the Promega business units.
  • Work with the Regional/Associate Manager to remain familiar with competitive products for the purpose of educating customers on the benefits of Promega technology.
  • Through training and coaching, translate sales opportunities into workable and detailed action plans, demonstrating an understanding of the steps that go into a sales cycle (Funnel Management).
  • Lay out a clear sales plan which includes specific action steps and milestones for managing the sales cycle from beginning to end.
  • Partner with Regional/Associate Manager to employ strategic and tactical account plans for strategic accounts, including close involvement and strong relationships with high-level procurement personnel.

Requirements:

  • Minimum B.S. or B.A. (M.S./Ph.D. preferred) in Life Sciences with a focus on hands-on laboratory experience in Molecular Biology, Cell Biology, and/or Protein Biochemistry.
  • Minimum 4+ years of experience in a sales environment, or equivalent.
  • Strives to incorporate the Core Emotion Social Intelligence (ESI) Principles in their position.
  • Flexible in handling change, meeting a standard of excellence, persistent in pursuing goals despite obstacles and setbacks, and self-aware of how behaviors can affect colleagues.
  • Independently motivated and works well with others.
  • Excellent communication skills (oral/written), excellent organizational skills, and a strong commitment to customer service.
  • Knowledge of Microsoft Office (Word, Excel, PowerPoint, Outlook), email, and the use of the Internet.

Physical Demands:

  • Ability to use a computer/Microsoft Office applications.
  • Ability to travel to meetings as needed.

Work Environment:

Promega is an Equal Opportunity Employer and values diversity and inclusivity in the workplace.

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