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Property and Casualty Assistant Account Manager

2 months ago

Clinton, Missouri, United States Mike Keith Insurance Full time
Job Overview

At Mike Keith Insurance, we are seeking a highly skilled and detail-oriented Assistant Account Manager to support our commercial Property and Casualty business.

The ideal candidate will possess excellent interpersonal, time-management, and communication skills, with a minimum of two years of previous office experience and an existing P&C license for the state of Missouri or a willingness to obtain one within 90 days of the hire date.

Key Responsibilities
  • Assist account managers with servicing designated books of business, including marketing, claims, and administration.
  • Respond to client inquiries, document communications, issues, and resolutions.
  • Ensure essential tasks are completed for clients at appropriate times in the service cycle.
  • Maintain excellent carrier relationships to provide client advocacy at appropriate times.
  • Resolve client issues with a sense of urgency to avoid disruptions in client service and/or coverage.
  • Inform account managers/producers of situations that could impact account retention and/or client satisfaction.
Requirements
  • Intermediate to advanced skills in navigating Microsoft Office, especially Excel and Word.
  • Minimum 2 years of business/office experience preferred.
  • Team player who takes initiative and is self-motivated to continuous learning and development.
  • Excellent verbal and written communication skills.
  • Demonstrates strong problem-solving skills and the ability to resolve challenges effectively.
  • Possesses excellent interpersonal skills, with the ability to interact well with diverse personalities.
  • Able to operate independently with minimal supervisor intervention.
  • Able to effectively prioritize tasks in a fast-paced environment with a detail-focused approach.
  • Ability to complete continuing education requirements as needed.
  • Ability to efficiently organize work and manage time to meet deadlines.