Automotive Service and Retail Operations Manager
6 days ago
**Job Summary**
Belle Tire Careers is seeking a highly motivated and customer-focused Automotive Service and Retail Manager to join our team. As a key member of our retail operations, you will be responsible for building strong relationships with customers, assessing their needs, and providing solutions that meet their expectations.
**Key Responsibilities:**
- Build and maintain strong relationships with customers to understand their needs and preferences.
- Assess customer needs and provide solutions that meet their expectations, aligning with Belle Tire's sales process.
- Manage cash drawers, process customer transactions, and maintain daily cash reconciliation.
- Meet and exceed defined sales and operational goals and objectives.
- Direct the workflow in the service department, ensuring efficient and effective operations.
- Handle day-to-day paperwork and administrative tasks related to retail operations.
- Work collaboratively with a positive attitude in a team environment.
- Take ownership of continuous improvement initiatives to enhance customer satisfaction and employee engagement.
**Requirements:**
- 18 years of age
- Valid driver's license
- High School Diploma/GED
- Excellent communication and interpersonal skills
- Ability to lift up to 75 pounds
- Varying work hours, including weekends and overtime
**Benefits:**
- Paid weekly
- Company contributions to 401(k)
- Product and service discounts
- Flexible paid time off
- Competitive health insurance
- Opportunities for career advancement
**Equal Opportunity Employer:**
Belle Tire Careers is an equal opportunity employer, committed to treating all applicants and employees fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, religion, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.
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