IT Technical Support Expert
1 day ago
We are seeking a skilled Senior IT Support Specialist to join our AdventHealth Information Technology team. This is a full-time position with a competitive salary range of $55,000 - $80,000 per year.
About the Role:The Senior IT Support Specialist will be responsible for providing advanced technical support and troubleshooting services to our healthcare professionals and staff. This includes installing and configuring hardware and software, resolving complex technical issues, and leading medium to large-sized projects.
You will work closely with our technical teams to resolve software and device connectivity issues, configure image builds, and maintain accurate inventory records. Your expertise will help ensure the seamless operation of our technology solutions and improve the overall efficiency of our healthcare operations.
Requirements:- High school diploma or equivalent required; associate's degree in healthcare, business, or technology-related field preferred
- 5-7 years of experience in desktop environments, troubleshooting, and maintaining computer systems in complex corporate settings
- Advanced knowledge of network architecture, troubleshooting techniques, and IT security best practices
- Expertise with various internet browsers, Microsoft Office suite, current operating systems, and mobile devices
- Experience with project management, time tracking processes, and customer service skills
- Must have three of the following IT-related certifications: CompTIA A, CompTIA Network, CompTIA Security, Cisco CCNA, ISC2 CC, AWS Certified Cloud Practitioner, Microsoft 365 Certified: Endpoint Administrator Associate, or Microsoft Certified: Fundamentals series
We offer a comprehensive benefits package that includes health insurance, paid time off, retirement savings plan, and more. Our commitment to employee well-being is reflected in our whole-person wellbeing resources and mental health support programs.
How to Apply:If you are a motivated and experienced IT professional looking for a challenging role with opportunities for growth and development, please submit your application. We look forward to hearing from you
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