Quality Assurance Specialist
2 weeks ago
About Us:
Hillphoenix is a prominent manufacturer specializing in innovative refrigeration solutions, display cases, and advanced merchandising technologies that prioritize food safety and efficiency.
As part of the Dover Corporation, a diversified global entity with significant annual revenues, Hillphoenix is committed to driving progress through creativity and customer-focused innovation.
Position Overview:
We are seeking a Quality Assurance Specialist who will collaborate with various departments including Manufacturing, Engineering, Sales, and Supply Chain to address production and customer quality challenges. This role will involve systematic data collection and problem-solving techniques aimed at achieving lasting quality enhancements. The Quality Assurance Specialist will work both independently and as a team leader, fostering a culture that values quality assurance and continuous improvement as essential components of our growth and success.
Key Responsibilities:
- Utilize formal, data-driven problem-solving methodologies (e.g., PDCA, A3, Six Sigma) to propel initiatives and yield sustainable outcomes.
- Design and execute data collection and analysis projects to assess the capabilities of current production processes and identify areas for improvement.
- Analyze production capabilities and apply this data to establish engineering and production quality standards.
- Develop metrics and effectively communicate findings across various organizational levels.
- Engage in lean initiatives, including 5S, value stream mapping, and blitz events as necessary.
- Collaborate with manufacturing and continuous improvement teams during cross-functional problem-solving efforts.
- Work alongside Industrial Engineering and Accounting to evaluate the financial implications of quality assurance activities.
- Create training materials, operating procedures, and work instructions, and provide training to individuals and teams on updated processes.
- Coordinate meetings, events, and logistics related to quality assurance activities.
Basic Qualifications:
- Bachelor's degree in Engineering or a related field.
- A minimum of 5 years of experience in a Manufacturing or Quality role.
Ideal Candidate Attributes:
- Exhibit a positive, solution-oriented attitude in all professional interactions.
- Demonstrate the ability to resolve complex business challenges in both office and manufacturing settings.
- Employ a variety of quality assurance and problem-solving tools, knowing when to apply each appropriately.
- Challenge the status quo and think creatively to overcome obstacles.
- Thrive in team environments, both as an individual contributor and as a leader.
- Inspire and motivate team members to engage, support, and share in the vision.
- Communicate effectively in verbal, visual, and written formats to convey ideas at all organizational levels.
- Adapt and remain flexible in diverse business environments and audiences.
- Proficient in Microsoft Word, Excel, and PowerPoint.
- Possess a working knowledge of Statistical Process Control (SPC).
- Have a comprehensive understanding of problem-solving and quality assurance tools (PFMEA, CP) with practical application experience.
Our Values:
At Hillphoenix, our team is the cornerstone of our success, dedicated to upholding our reputation for quality and reliability. Our values guide our actions and decisions, shaping our identity as a company:
- Collaborative Entrepreneurial Spirit
- Winning Through Customers
- Respect and Value for People
- Commitment to Results
- High Ethical Standards, Openness, and Trust
Benefits:
- Comprehensive Medical, Dental, and Vision coverage
- 401k Retirement Plan
- Flexible Spending Accounts
- Paid Holidays
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