Customer Liaison
4 days ago
At thyssenkrupp Supply Chain Services NA, Inc., we are seeking a highly skilled and customer-focused individual to join our team as a Customer Liaison. This role is responsible for providing exceptional customer service and support to our clients, ensuring their needs are met and exceeded.
Key Responsibilities:- Coordinate issue resolution between customers and internal staff members
- Support the investigation of customer complaints and legitimacy of complaints
- Assist with problem identification and provide details of the issue
- Provide communication and research until resolution has been executed
- Maintain customer retention data, complaint, and resolution documentation
- High school diploma or equivalent
- At least 2 years of previous customer service experience
- Solid computer skills beyond the basic level
- Strong attention to detail and excellent communication skills
- Ability to resolve problems successfully and willingness to go the extra mile for the customer
- Competitive company benefits, including medical, dental, vision insurance, and 401(k) and RRSP programs
- Opportunities for professional growth and development
- A dynamic and supportive work environment
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Customer Liaison Specialist
4 days ago
Toledo, Ohio, United States thyssenkrupp Full timeJob SummaryAs a Customer Liaison at thyssenkrupp, you will play a crucial role in providing exceptional customer service and support to our clients. Your primary responsibility will be to coordinate issue resolution between customers and internal staff members, ensuring seamless communication and timely resolution of customer concerns.Key...
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Customer Liaison Specialist
1 month ago
Toledo, Ohio, United States thyssenkrupp Full timeJob SummaryAs a Customer Liaison, you will be responsible for providing exceptional customer service and support within customer locations. You will work closely with employees to promote a total quality environment and respond to customer concerns in a timely and effective manner.Key Responsibilities:Coordinate issue resolution between customers and...
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Customer Liaison Specialist
5 days ago
Toledo, Ohio, United States thyssenkrupp Supply Chain Services NA, Inc. Full timeJob SummaryAs a Customer Liaison at thyssenkrupp Supply Chain Services NA, Inc., you will provide professional and effective customer service/support within customer locations. You will support employees in promoting a total quality environment, respond to customer concerns, and mediate to resolve issues. You will also keep up with the customer's quality and...
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Customer Liaison Specialist
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Toledo, Ohio, United States ThyssenKrupp Supply Chain SVC Full timeJob Summary:We are seeking a highly skilled Customer Liaison to join our team at ThyssenKrupp Supply Chain SVC. As a key member of our customer-facing team, you will be responsible for providing exceptional customer service and support to our valued clients.Key Responsibilities:Coordinate issue resolution between customers and internal staff members to...
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Customer Liaison Specialist
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Toledo, Ohio, United States ThyssenKrupp Supply Chain SVC Full timeJob Summary:We are seeking a highly skilled Customer Liaison to join our team at ThyssenKrupp Supply Chain SVC. As a key member of our customer-facing team, you will be responsible for providing exceptional customer service and support to our valued clients.Key Responsibilities:Coordinate issue resolution between customers and internal staff members to...
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