Customer Liaison
1 month ago
At thyssenkrupp Supply Chain Services NA, Inc., we are seeking a highly skilled and customer-focused individual to join our team as a Customer Liaison. This role is responsible for providing exceptional customer service and support to our clients, ensuring their needs are met and exceeded.
Key Responsibilities:- Coordinate issue resolution between customers and internal staff members
- Support the investigation of customer complaints and legitimacy of complaints
- Assist with problem identification and provide details of the issue
- Provide communication and research until resolution has been executed
- Maintain customer retention data, complaint, and resolution documentation
- High school diploma or equivalent
- At least 2 years of previous customer service experience
- Solid computer skills beyond the basic level
- Strong attention to detail and excellent communication skills
- Ability to resolve problems successfully and willingness to go the extra mile for the customer
- Competitive company benefits, including medical, dental, vision insurance, and 401(k) and RRSP programs
- Opportunities for professional growth and development
- A dynamic and supportive work environment
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Customer Liaison Representative
4 weeks ago
Toledo, Ohio, United States thyssenkrupp Supply Chain Services NA, Inc. Full timeAt thyssenkrupp Supply Chain Services NA, Inc., we are seeking a highly skilled Customer Liaison to join our team. As a key member of our customer-facing team, you will be responsible for providing exceptional customer service and support to our valued clients.Key Responsibilities:Coordinate issue resolution between customers and internal staff...
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Customer Liaison Specialist
1 month ago
Toledo, Ohio, United States thyssenkrupp Full timeJob SummaryAs a Customer Liaison at thyssenkrupp, you will play a crucial role in providing exceptional customer service and support to our clients. Your primary responsibility will be to coordinate issue resolution between customers and internal staff members, ensuring seamless communication and timely resolution of customer concerns.Key...
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Customer Liaison Specialist
1 month ago
Toledo, Ohio, United States ThyssenKrupp Supply Chain SVC Full timeJob SummaryAs a Customer Liaison at ThyssenKrupp Supply Chain SVC, you will play a vital role in providing exceptional customer service and support to our valued clients. Your primary responsibility will be to coordinate issue resolution between customers and internal staff members, ensuring seamless communication and timely resolution of customer...
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Customer Liaison
4 weeks ago
Toledo, Ohio, United States Thyssenkrupp Full timeJob SummaryAs a Customer Liaison at Thyssenkrupp, you will play a crucial role in providing exceptional customer service and support within customer locations. Your primary responsibility will be to promote a total quality environment and respond to customer concerns in a timely and effective manner.Key Responsibilities:Coordinate issue resolution between...
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Customer Liaison
4 weeks ago
Toledo, Ohio, United States ThyssenKrupp Supply Chain SVC Full timeAt ThyssenKrupp Supply Chain SVC, we are seeking a highly skilled Customer Liaison to join our team. As a key member of our supply chain team, you will be responsible for providing exceptional customer service and support to our clients.Key Responsibilities:Coordinate issue resolution between customers and internal staff members to ensure timely and...
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Quality Assurance Specialist
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Quality Assurance Specialist
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