Sales Operations Specialist

2 weeks ago

Fort Worth, Texas, United States Bear Robotics, Inc. Full time

Job Title:
Sales Operations Associate
Department: Operations

Job Level:
L3

FLSA:

Exempt
Job Summary:

The Sales Operations Associate will play a crucial role in supporting Bear Robotics' sales team with daily operational tasks while focusing on ongoing process enhancements and performance metrics analysis.

This position will report to the business operations team, which oversees cross-functional processes that connect sales, marketing, finance, and strategic initiatives.


Key Duties/Responsibilities:


Assist the sales, finance, and field robotics engineering teams with contract progression. Monitor and provide updates on customer pipeline. Conduct analyses on sales and marketing data to derive insights into essential KPIs, such as customer acquisition cost (CAC) and customer lifetime value. Serve as a liaison among sales, marketing, sales operations, and strategy to identify areas for ongoing improvement. Support market research and benchmarking efforts. Foster productive and collaborative relationships with departments and individuals involved in key sales processes.

Participate in the design, testing, and implementation of sales process systems and improvements as required.

Possess knowledge of Bear Robotics' CRM systems (including, but not limited to Salesforce, NetSuite, etc.) and data flows. Analyze data trends to assist in forecasting various commercial transactions.


Other Duties as Assigned
Qualifications & Preferred Skills:
Familiarity with sales and marketing methodologies. Strong verbal, written communication, and presentation skills. Excellent analytical, quantitative, and problem-solving abilities. Capability to convert insights into actionable recommendations. Advanced skills in MS Excel and/or Google Sheets. Experience with Google Analytics. Proficiency in Salesforce and NetSuite.
Preferred Skills: Experience with data visualization tools such as Tableau, Power BI, and Google Data Studio. Familiarity with SQL, VBA, and Google Scripts.
Education/Experience:
Bachelor's degree preferred. 3-5 years of relevant experience.

Physical Requirements:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Prolonged periods of sitting/standing at a desk and working on a computer.

The employee routinely is required to sit; stand; walk; talk and hear; use hands to keyboard. Specific vision abilities required by this job include close vision, color vision, peripheral vision, depth perception, and ability to adjust focus.

Ability to lift 30 lbs.

About Bear Robotics:


Founded in 2017, Bear Robotics comprises over 250 dedicated individuals who work diligently every day to bring our robotic solutions to life.

We have developed robotic technologies that autonomously navigate indoor environments for various consumer applications, including restaurants, senior living facilities, hotels, and casinos, among others.

Working in a dynamic start-up environment offers rapid personal development opportunities.

As you build expertise in your field, you'll encounter numerous chances for growth as we expand our product offerings and global presence.

While we may not be a large tech company yet, we are committed to becoming a leading global player in hospitality robotics.

In 2022, we secured $81 million in Series B funding to accelerate our growth and expand into new markets in Southeast Asia and Europe.

If you are ready for an exciting journey in robotics, we would love to hear from you.
Bear Robotics, Inc. is proud to be an Equal Opportunity Employer.

We do not discriminate based on race, color, ancestry, national origin, religion or religious creed, mental or physical disability, medical condition, genetic information, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity, gender expression, age, marital status, military or veteran status, citizenship, or other characteristics protected by state or federal law or local ordinance.

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