Customer Service Representative

1 week ago


Tyler, Texas, United States Travel Somerset Full time

Position Overview:

As a Customer Service Specialist at Travel Somerset, you will play a vital role in enhancing the customer experience. Your responsibilities will include addressing inquiries, resolving issues, and providing comprehensive support to our clients.

Key Responsibilities:

  • Assist customers with their travel-related questions and concerns.
  • Provide accurate information regarding services and policies.
  • Collaborate with team members to ensure seamless service delivery.
  • Maintain records of customer interactions and feedback.
  • Identify opportunities for process improvements to enhance customer satisfaction.

Qualifications:

The ideal candidate will possess strong communication skills, a customer-centric mindset, and the ability to work effectively in a team environment. Previous experience in customer service or a related field is preferred.

Why Join Us?

At Travel Somerset, we value our employees and offer a supportive work environment that encourages professional growth. You will have the opportunity to contribute to meaningful projects and make a positive impact on our customers' travel experiences.



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