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Insurance Customer Service Representative

2 months ago

Tyler, Texas, United States Jeremy Johnson Farmers Insurance Full time
Job Description

Overview

Jeremy Johnson Farmers Insurance is a leading insurance provider dedicated to delivering exceptional customer service and fostering a collaborative team environment. We are seeking a highly motivated and detail-oriented Insurance Customer Service Representative to join our team.

Key Responsibilities

  • Build strong relationships with clients to ensure ongoing engagement and satisfaction.
  • Process insurance policy payments accurately and efficiently.
  • Maintain accurate and up-to-date client records.
  • Prepare and issue insurance documents promptly and accurately.
  • Ensure policy changes are processed accurately and in compliance with regulations.
  • Provide comprehensive insurance education and guidance to clients.

Requirements

  • Active Property and Casualty License required.
  • Meticulous attention to detail in all tasks and responsibilities.
  • Ability to handle multiple tasks simultaneously.
  • Familiarity with fundamental computer software and applications.
  • Collaborative and supportive team member who fosters a positive work environment.
  • Clear and effective communication skills, both written and verbal.
  • Polite, courteous, and professional phone manner.

Benefits

  • Annual base salary based on experience.
  • Paid Time Off (PTO).
  • Career growth opportunities.
  • Evenings off.
  • Bonus opportunities.
  • Warm leads provided.
  • Work-life balance.
  • Weekends off.
  • Holidays off.
  • Professional development.
  • Advancement opportunities.
  • Mentorship.
  • Professional work environment.
  • Team building activities.
  • Equipment provided.
  • Paid sick leave.
  • Personal workspace.
  • Flexibility with work location (home optional).
  • Monday - Friday (9am - 5pm) work schedule.