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Healthcare Customer Service Representative

2 months ago

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Position Overview:
We are seeking a dedicated full-time Patient Services Representative (PSR) to support our cardiovascular care team.

Why Work Here:
At Ardent Health, we prioritize our employees' well-being. We offer a comprehensive benefits package that includes:
  • Medical, vision, and dental insurance
  • Health savings account and flexible spending options
  • Competitive salary
  • Paid time off
  • 401k retirement plan with company matching
  • Employee assistance program
Our organization encompasses a wide network of primary and specialty care clinics, fostering a collaborative environment that promotes innovative healthcare solutions.

Key Responsibilities:
The Patient Services Representative will be responsible for:
  • Facilitating patient check-in and check-out processes
  • Scheduling appointments and managing patient records
  • Verifying insurance details and obtaining necessary authorizations
  • Processing payments and managing charge entries
  • Coordinating medical records requests and scheduling procedures

Qualifications:
Basic Requirements:
- High School Diploma or GED

Preferred Qualifications:
- Minimum of 2 years of recent experience in a clinical or healthcare environment, with a focus on payment processing and charge entry.