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Customer Service Representative in South Tyler

2 months ago

Tyler, Texas, United States Austin Bank Full time

Job Summary:

Austin Bank is seeking a highly skilled Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients, ensuring that their financial transactions are processed in compliance with regulatory requirements.

Key Responsibilities:

  • Understand and comply with regulatory requirements for financial transactions, including the Bank Secrecy Act (BSA) and Customer Identification Program (CIP).
  • Exhibit superior customer service skills, responding to customer inquiries and resolving issues in a timely and professional manner.
  • Work collaboratively with colleagues to achieve team goals and objectives.
  • Stay up-to-date with changes in regulatory requirements and industry best practices.

Requirements:

  • High school diploma or equivalent required.
  • 1-2 years of customer service experience in a financial services setting.
  • Excellent communication and problem-solving skills.
  • Ability to work in a fast-paced environment and prioritize multiple tasks.

What We Offer:

  • A competitive salary and benefits package.
  • Opportunities for professional growth and development.
  • A dynamic and supportive work environment.