IT Support Specialist

1 week ago


Johnson City, Texas, United States Pedernales Electric Full time

Position Overview:
This role is essential for delivering effective computer setup and ongoing technical assistance. The individual will troubleshoot and resolve various computer-related issues while ensuring exceptional customer satisfaction.

Key Responsibilities:
1. Conduct thorough research to identify and diagnose technical problems.
2. Provide timely resolutions to technical inquiries and issues.
3. Maintain a high level of customer service during all interactions.
4. Support network operations and assist in technology-related tasks.

Qualifications:
Experience in technical support and a strong understanding of computer systems are required. Excellent communication skills and a commitment to customer service are essential for success in this position.



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