Enrollment Services Associate

5 days ago


New Britain, Connecticut, United States Connecticut State Community College Full time
About the Role

We are seeking a highly motivated and organized Enrollment Services Associate to join our team at Charter Oak State College. As a key member of our admissions team, you will play a critical role in supporting the recruitment and enrollment of students.

Key Responsibilities
  • Provide exceptional customer service to prospective students, responding to inquiries and delivering positive, informative messaging.
  • Disseminate program and course information to prospective students, promoting the advantages of our online course offerings and using multi-channel communications to engage with them.
  • Work collaboratively with the Associate Director of Admissions to drive a proactive communication plan, ensuring continuous contact with prospects and converting them into applicants.
  • Utilize admissions technologies, including document imaging and student information systems, to manage prospective student records.
  • Support Enrollment Services events and initiatives, maintaining current knowledge of professional issues and participating in ongoing training and cross-training opportunities.
Requirements

To be successful in this role, you will need:

  • An Associate degree and two years of professional experience or relevant experience.
  • Proven ability to effectively work with culturally, linguistically, and ethnically diverse faculty, staff, and students.
  • Excellent oral and written communication skills, as well as strong information technology literacy skills, including Microsoft Office.
What We Offer

We offer a comprehensive benefits package, including generous leave policies, retirement plans, and health insurance. You will also have access to tuition reimbursement and other benefits.

How to Apply

To apply, please submit a cover letter and resume. We look forward to hearing from you



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