Windows Server Solutions Engineer

2 weeks ago


Oak Park, Illinois, United States ITR Full time
Job Overview

As a vital member of our team at ITR, you will focus on specific initiatives while collaborating with colleagues. Your role will involve providing support for designated projects, with a designated team member available to assist as needed. The collective expertise of the team will be at your disposal for solution evaluations and troubleshooting challenges.

Key Responsibilities

  • Design, implement, configure, secure, and maintain Windows 2012/2016/2019 systems, VMware and Hyper-V clusters, along with application software tailored to project requirements. Offer guidance in hardware and software procurement.
  • Oversee backup services to ensure data integrity.
  • Utilize configuration management tools such as Puppet to maintain system standards.
  • Guarantee the secure and efficient operation of computing systems by adhering to established procedures and internal operating protocols.
  • Proactively monitor systems for potential issues.
  • Swiftly troubleshoot and resolve system-related problems.
  • Collaborate with fellow systems engineers and vendors to address hardware and software challenges.
  • Respond to user inquiries related to primary project tasks.
  • Create and maintain documentation for system and service diagrams, procedures, and software installation notes.
  • Provide after-hours support during maintenance periods and participate in on-call support rotations.

Essential Qualifications

  • Bachelor's degree in Information Technology or a related field, with at least 5 years of professional experience in computing (or a comparable combination of education and experience).
  • A minimum of 3 years of experience in managing Windows Systems.
  • Experience in VM administration.
  • Understanding of Windows Domain infrastructure.
  • Familiarity with configuration management practices.
  • Experience with backup solutions (e.g., Altaro, Microsoft DPM, Bacula, or Backup Exec).
  • Strong interpersonal skills for effective user support and collaboration with peer system administrators.
  • Ability to work independently as well as part of a team.
  • Proficient written and verbal communication skills.
  • Demonstrated capability to independently and collaboratively troubleshoot, perform root cause analysis, and effectively resolve technical issues while providing timely updates to management.
  • Solid understanding of fundamental network principles.

Preferred Qualifications

  • Experience with Active Directory management, including group policy.
  • Experience in managing SQL Database servers.
  • Ability to create basic documentation web pages.
  • Familiarity with PowerShell scripting.
  • Experience working with servers configured with VLANs.


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