Festival Digital Operations Coordinator
3 weeks ago
Job Summary
The Sundance Institute is seeking a highly skilled Digital Operations Coordinator to provide remote support to the Digital Operations team. The ideal candidate will have a strong background in project coordination, excellent communication skills, and the ability to work in a fast-paced environment.
Key Responsibilities
- Assist the Digital Ops team with entering film and screening data into the Content Management System (CMS).
- Support the process to set up and maintain quality assurance (QA) for all product rules in the Eventive streaming platform.
- Lead the process to set up the Jury site so jury members can watch films and select them for awards.
- Support the online film QA process, working with the Digital Ops team and volunteers to ensure all films have someone assigned to watch them, that the films have been watched and signed off on, and reassigning films to a different volunteer if needed.
- Assist in creating documentation where needed, including updating the CMS User Guide, documenting the steps for uploading film and screening data into the CMS, documenting the steps for product setup in Eventive, etc.
- During the Festival, work alongside the Digital Ops team to provide support to the Sundance Tech teams, Eventive teams, Customer Support team, and Ticketing team.
- Complete a comprehensive written wrap report, as directed.
Requirements
- Legal authorization to work in the United States.
- 1-2 years of project coordination experience.
- Ability to type 30 words per minute (WPM).
- Working knowledge of media streaming devices, i.e. Zoom and YouTube.
- Outstanding interpersonal and oral communication skills.
- Ability to work a flexible schedule due to multiple shift rotations as needed.
- Ability to maintain a suitable home work environment, free from noise/distractions.
What We're Looking For
- The ability to remain calm and focused in a fast-moving environment.
- Excellent written and verbal communication skills.
- Proactive problem-solving skills.
- Able to work independently and as part of a team.
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