Clinical Support Specialist

5 days ago


Augusta, Maine, United States Geode Health Full time
About Geode Health

Geode Health is a rapidly growing national provider of outpatient mental health services. Our mission is to empower patients to live healthier, more rewarding lives through access to exceptional care tailored to their needs.

Job Summary

We are seeking a passionate Practice Assistant to join our team. The ideal candidate will be motivated by joining a quickly growing organization and be excited about our mission to improve mental healthcare across the country.

Key Responsibilities
  • Support providers with the delivery of high-quality healthcare to patients
  • Secure patient information and maintain patient confidence by completing and safeguarding medical records
  • Serve and protect the practice by adhering to professional standards
  • Respond to verbal and electronic requests for information and assistance using proper policies, reference tools, and provider instructions
  • Maintain a safe, secure, and healthy work environment by establishing and following standards and procedures and complying with legal regulations
  • Knowledge of emergency procedures and assist in crisis situations
  • Understanding of policies and procedures
  • Complete all other relevant responsibilities as assigned by the supervisor
Ideal Candidate Profile
  • Passionate about our mission and inspiring others
  • Self-starter, for whom no task is too big or too small and takes ownership of their decisions
  • Contribute to the collective effort both within own scope - and beyond - as needed
  • Creative and strategic thinker
  • A lifelong learner who believes in giving and receiving feedback to get better each day
  • Organized & process-oriented
Qualifications/Skills
  • At least one year of experience working in a medical office and/or mental health is preferred
  • Experience working with patients who are suffering from anxiety and depression is preferred
  • Ability to maintain professional appearance and demeanor, and interface well with patients in a mental health setting is preferred
  • Excellent communication skills and ability to work well with a team
  • Excellent computer skills
Education and Experience Requirements
  • Associates or bachelor's degree is preferred
  • Some experience in healthcare settings is preferred
  • Knowledge of working at a clinical setting is preferred
What We Offer
  • Competitive compensation
  • Flexible schedule
  • In-person and virtual patient visits
  • Comprehensive admin support (front office, accounting, finance, payroll, HR, etc)
  • Professional development opportunities
  • Clinical community, support, and leadership
  • Medical, dental, and vision benefits
  • Life insurance
  • Short and long-term disability
  • Paid vacation and holidays
  • Matching 401k plan
  • State-of-the-art technology


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