IT Product Manager, GTM/Partner Systems

4 weeks ago

San Francisco, California, United States Cloudflare Inc Full time
About the Role

We are seeking a highly skilled IT Product Manager to lead strategic systems initiatives within Cloudflare. The successful candidate will serve as a trusted advisor, interfacing between GTM/Partner business areas and the Enterprise Applications team. This role requires a deep understanding of sales operations, particularly partner sales, and experience with GTM/Partner systems such as Salesforce Experience Cloud (PRM) and Zift (campaign management).

Key Responsibilities:

  • Partner with business stakeholders to gather and document business requirements, objectives, and business outcomes.
  • Lead the vision and strategy for product scrum teams and collaborate with product owners to develop the vision and roadmap.
  • Drive and influence the overall GTM/Partner IT roadmap, ensuring focus on business performance and scalability while limiting IT risk.
  • Provide knowledge transfers and vision to technical teams and technical program managers, ensuring clean and clear requirements are understood.
  • Track the technology market, discovering and staying attuned to newly released GTM/Partner applications and/or new product capabilities.
  • Lead and nurture platform vendor relationships, influencing and understanding vendors' upcoming roadmap deliverables.
  • Partner with the Procurement team to lead the vendor selection process for onboarding new technology.

Requirements:

  • BA/BS in Business Administration or Computer Science, or an equivalent combination of education and experience.
  • Minimum of 7 years experience with GTM/Partner system experience, including complex knowledge and deep understanding of sales operations.
  • Experience with GTM/Partner systems such as Salesforce Experience Cloud (PRM), Zift (campaign management), and other sales/partner technologies.
  • Business knowledge of GTM/Partner sales functions and cycles.
  • Strong sense of urgency, ability to manage priorities and tight deadlines in a fast-paced and ambiguous environment.
  • Strong ability to communicate with executive leadership, think on a strategic level, and communicate the strategy across various product teams.
  • Highly organized and able to juggle many tasks without losing sight of the highest priority items.
  • Demonstrated ability to communicate clearly to technical and non-technical audiences, and project manage multiple concurrent projects with varying internal stakeholders and demands.

What Makes Cloudflare Special?

We're not just a highly ambitious, large-scale technology company. We're a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet.

Project Galileo: We equip politically and artistically important organizations and journalists with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare's enterprise customers—at no cost.

Athenian Project: We created Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration.

1.1.1.1: We released to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use—it is the first consumer-focused service Cloudflare has ever released. Here's the deal—we don't store client IP addresses never, ever. We will continue to abide by our privacy commitment and ensure that no user data is sold to advertisers or used to target consumers.

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