Heavy Duty Parts Sales Representative

6 hours ago


Auburn, Alabama, United States FleetPride Full time
Job Summary

FleetPride is seeking a skilled Counter Sales Representative to join our team. As a key member of our sales team, you will be responsible for providing exceptional customer service and sales support to our customers.

Key Responsibilities
  • Identify and obtain heavy-duty parts for customers, suggesting related parts for full service.
  • Locate and obtain ordered parts from our central warehouse or branch.
  • Determine sales prices for customers in accordance with company procedure.
  • Handle warranty or defective parts for customers in accordance with company procedure.
  • Process approved credits for customers when merchandise is returned.
  • Maintain confidentiality of pricing lists and structures as required by company procedure.
  • Answer customers' questions about products, prices, availability, and product features.
  • Provide customers with current product catalogs.
  • Utilize non-selling, non-servicing time by studying catalogs, reviewing price sheets, bulletins, changes, additions, and deletions.
  • Ensure that counter parts area is clean and in order. Ensure that display areas encourage sales.
Requirements
  • High School Diploma (or GED or High School Equivalence Certificate)
  • Intermediate knowledge level of Windows XP (excel, word and outlook)
  • Active Listening: Giving full attention to what other people are communicating; taking time to understand the points being made, asking questions as appropriate and not interrupting at inappropriate times.
  • Communicating: Conveying information to others in an effective manner.
  • Time management: Managing one's time and the time of others.
  • Persuasion: Persuading others to change their minds or behavior.
  • Service orientation: Actively looking for ways to help people.
Experience
  • Minimum of 2 years' experience in sales; sales of heavy-duty automotive parts preferred.
Work Environment
  • Inside/Outside Conditions, Varied Temperature Changes, Minimal Chemical Hazards, Vibration, Dust, Vehicle Noise
Physical Demands and Equipment
  • The information to follow identifies the average physical demands for the job role. This form is included with the job description to inform the necessary physical requirements for the Job. This is general guidance; site specific physical demands could be different: Lifting up to 50 pounds, squatting, bending, climbing ladders/stairs, reaching above/below shoulders, walking, twisting, sitting, standing, carrying up to 50 pounds.


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