Hotel Front Desk Associate
2 weeks ago
We are seeking a highly skilled and customer-focused Hotel Front Desk Associate to join our team at Best Western Plus. As a key member of our front desk team, you will be responsible for providing exceptional service to our guests, ensuring a seamless and memorable stay.
Key Responsibilities:
- Register guests and manage reservations
- Provide information about rooms, rates, and amenities
- Respond to client complaints in a timely and professional manner
- Liaise with housekeeping staff to ensure rooms are clean and tidy
- Confirm group reservations and arrange personalized services for VIP customers
Requirements:
- Work experience as a Hotel Front Desk Agent or similar role
- Experience with hotel reservations software
- Excellent communication and organizational skills
About Us:
Best Western Plus is a leading hotel chain committed to providing exceptional service and a memorable stay for our guests.
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