Hotel Front Desk Associate

1 week ago


Louisville, Kentucky, United States Myriad Hotel Full time
Job Summary: We are seeking a highly motivated and customer-focused Hotel Front Desk Associate to join our team at Myriad Hotel. As a key member of our front-of-house staff, you will be responsible for providing exceptional guest experiences and ensuring seamless interactions with our guests.

Key Responsibilities:
  • Record and verify guest orders to ensure accuracy.
  • Demonstrate genuine hospitality during every interaction with our guests.
  • Attend pre-shift meetings to review service information.
  • Abide by liquor regulations and conduct tableside wine service per company standards.
  • Maintain a positive guest experience with effective communication of all guest recovery situations.

About You: To succeed in this role, you should possess excellent communication skills, a strong attention to detail, and the ability to work well under pressure. If you are a people person who enjoys collaborating with others to meet our collective goals, we encourage you to apply.

Compensation and Benefits: Our competitive salary for this position is estimated at $40,000 - $50,000 per year, depending on your level of experience. In addition to your base salary, you will also receive access to benefits such as weekly pay, daily tip payouts, holiday pay, discounts on dining and room rates, and delicious family-style meals every day.
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