Hotel Ambassador

3 weeks ago


Louisville, Kentucky, United States The Seelbach Hilton Full time
About the Job:

The Front Desk Agent is a vital role within our hotel, responsible for providing a warm and welcoming experience for our guests. As a Front Desk Agent, you will be the first point of contact for our guests and will be responsible for setting the tone for their stay.

Key Responsibilities:
  • Check-in and check-out guests efficiently and accurately
  • Manage guest room assignments and ensure rooms are clean and prepared for occupancy
  • Handle guest complaints and resolve issues in a professional and courteous manner
  • Provide information on hotel services and local attractions to enhance the guest experience
What We Offer:
  • A competitive salary of $55,000 - $70,000 per year
  • A comprehensive benefits package including medical, dental, and vision insurance
  • A 401(k) retirement savings plan with employer matching
  • Ongoing training and development opportunities to enhance your skills and career progression

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