Current jobs related to Customer Experience Representative - Lancaster, Pennsylvania - Chapman Auto Group

  • Customer Experience Representative

    4 weeks ago

    Lancaster, Pennsylvania, United States Chapman Auto Group Full time

    Job SummaryThe Customer Experience Representative will provide exceptional service and support to customers throughout their lifecycle within the dealership. This role requires a high level of energy, enthusiasm, and a passion for delivering outstanding customer experiences.Key ResponsibilitiesRespond to customer inquiries regarding new and pre-owned vehicle...

  • Customer Experience Representative

    3 weeks ago

    Lancaster, Pennsylvania, United States Norman's Gift Shops, Inc. Full time

    Job DescriptionNorman's Gift Shops, Inc. is seeking a qualified Part Time Sales Associate for our location. We are in the business of helping people capture their emotions and share them with one another.Our retail teams are driven to reach store goals while delivering a memorable genuine experience to each of our customers. Our Sales Associates are the key...

  • Customer Experience Representative

    4 weeks ago

    Lancaster, Pennsylvania, United States Chapman Auto Group Full time

    Job SummaryWe are seeking a highly motivated and customer-focused Guest Experience Specialist to join our team at Chapman Auto Group. As a key member of our sales team, you will be responsible for providing exceptional service and support to our customers throughout their lifecycle within the dealership.Key ResponsibilitiesRespond to customer inquiries...

  • Customer Service Representative

    4 weeks ago

    Lancaster, Pennsylvania, United States PeopleShare Full time

    Customer Service RepresentativeWe are seeking a highly skilled Customer Service Representative to join our team at PeopleShare. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients, responding to customer inquiries, and resolving issues in a timely and professional manner.Key...

  • Customer Service Representative

    3 weeks ago

    Lancaster, Pennsylvania, United States VIMO INC Full time

    Customer Service RepresentativeAt VIMO INC, we are seeking a highly skilled Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for delivering exceptional customer experiences through inbound and outbound calls, email, and online chat inquiries. You will also manage customer accounts, provide...

  • Customer Service Representative

    3 weeks ago

    Lancaster, Pennsylvania, United States PeopleShare Inc Full time

    Job SummaryWe are seeking a highly skilled and motivated Customer Service Representative to join our team at PeopleShare Inc. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients, responding to customer inquiries, and resolving issues in a timely and professional manner.Key...

  • Customer Service Representative

    4 weeks ago

    Lancaster, Pennsylvania, United States VIMO INC Full time

    Job Title: Remote Customer Service RepresentativeAt VIMO INC, we are seeking a highly motivated and customer-focused Remote Customer Service Representative to join our team. As a key member of our customer service team, you will be responsible for delivering exceptional customer experiences and providing technical support to our clients.Job Summary:We are...

  • Customer Service Representative

    3 weeks ago

    Lancaster, Pennsylvania, United States PeopleShare Inc Full time

    Job Summary:We are seeking a highly skilled Customer Service Representative to join our team at PeopleShare Inc. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients, responding to customer inquiries, and resolving issues in a timely and professional manner.Key Responsibilities:Provide...

  • Customer Service Representative

    4 weeks ago

    Lancaster, Pennsylvania, United States T.J. Maxx Full time

    Customer Service RepresentativeAt T.J. Maxx, we're looking for a Customer Service Representative to join our team. As a Loss Prevention Customer Service Associate, you'll provide exceptional service to internal and external customers, engage with customers to create a positive shopping environment, and observe proper checkout procedures to prevent theft.Key...

  • Customer Service Representative

    4 weeks ago

    Lancaster, Pennsylvania, United States The GIANT Full time

    Customer Service RepresentativeAt The GIANT Company, we're committed to making our stores and facilities better every day for our team members, customers, and communities. We put our customers first, do what's right, win together, and make ideas happen. As a team member here, you'll help us do just that.Key ResponsibilitiesProvide exceptional customer...

  • Customer Service Representative

    4 weeks ago

    Lancaster, Pennsylvania, United States Aigul Bodnar - State Farm Agent Full time

    Customer Relations RepresentativeWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Relations Representative. As a key member of our agency, you will be responsible for building and maintaining strong relationships with our clients, providing exceptional customer service, and promoting our insurance and financial...

  • Customer Service Representative

    4 weeks ago

    Lancaster, Pennsylvania, United States Tribles Inc Full time

    Job SummaryAt Tribles Inc, we are seeking a skilled Customer Service Representative to join our team. As a key member of our sales and customer support team, you will be responsible for promoting and selling our products to meet customer needs, processing orders, and ensuring excellent customer service. Key ResponsibilitiesPromote and sell our products to...

  • Customer Service Representative

    3 weeks ago

    Lancaster, Pennsylvania, United States Mister Car Wash Full time

    At Mister Car Wash, we're looking for a talented Customer Service Representative to join our team. As a key member of our operations team, you'll be responsible for delivering exceptional customer experiences and ensuring our customers leave with a smile. If you're passionate about providing top-notch service and have a knack for building relationships, we...

  • Customer Service Representative

    4 weeks ago

    Lancaster, Pennsylvania, United States PeopleShare Full time

    Job SummaryWe are seeking a highly skilled Customer Service Representative to join our team at PeopleShare. As a key member of our customer service team, you will be responsible for providing exceptional service to our clients and candidates, responding to inquiries, and resolving issues in a timely and professional manner.Key ResponsibilitiesProvide...

  • Customer Service Representative

    4 weeks ago

    Lancaster, Pennsylvania, United States Whole Foods Market IP, L.P. Full time

    Job SummaryWe are seeking a highly skilled and motivated Customer Service Representative to join our team at Whole Foods Market. As a key member of our customer-facing team, you will be responsible for delivering exceptional customer experiences and ensuring seamless checkout processes.Key Responsibilities:Provide outstanding customer service and support to...

  • Customer Service Representative

    4 weeks ago

    Lancaster, Pennsylvania, United States FGM - Fabral LLC Full time

    Job OverviewFabral, a leading player in the Metal Roofing and Wall Panel industry, seeks a skilled Customer Care Representative 2 to deliver exceptional service to customers and foster relationships between Customer Care, internal stakeholders, and end customers.The ideal candidate will possess strong attention to detail, strong communication skills, and a...

  • Customer Service Representative

    4 weeks ago

    Lancaster, Pennsylvania, United States Premier Rental Purchase Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our sales and service team, you will be responsible for providing exceptional customer service, managing customer relationships, and driving sales growth.Key ResponsibilitiesProvide exceptional customer...

  • Customer Service Representative

    4 weeks ago

    Lancaster, Pennsylvania, United States Symmetry Financial Group - Gary Uyemura Full time

    Unlock Your Earning PotentialAre you ready to take your career to the next level and earn a system-driven income?Join Symmetry Financial Group - Gary Uyemura as a Customer Service Representative and discover a proven turnkey system that delivers consistent results and allows you to grow into your full potential.As a Customer Service Representative, you will...

  • Customer Service Representative

    1 month ago

    Lancaster, Pennsylvania, United States Premier Rental Purchase Full time

    Job SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our team, you will be responsible for providing exceptional customer service, handling customer inquiries, and resolving issues in a professional and timely manner.Key ResponsibilitiesProvide excellent...

  • Customer Service Representative

    4 weeks ago

    Lancaster, Pennsylvania, United States Penn Medicine Lancaster General Health Full time

    Job SummaryWe are seeking a highly skilled and detail-oriented Customer Service Representative to join our team at Penn Medicine Lancaster General Health. As a key member of our healthcare team, you will be responsible for providing exceptional patient service and ensuring a seamless registration experience for our patients.Key ResponsibilitiesRegistration...

Customer Experience Representative

2 months ago

Lancaster, Pennsylvania, United States Chapman Auto Group Full time
Job Summary

We are seeking a highly motivated and customer-focused Guest Experience Specialist to join our team at Chapman Auto Group. As a key member of our sales team, you will be responsible for providing exceptional service and support to our customers throughout their lifecycle within the dealership.

Key Responsibilities
  • Respond to customer inquiries regarding new and pre-owned vehicle inventory on a daily basis.
  • Answer customer responses and reply to customer emails in a timely manner.
  • Promptly respond to incoming sales calls and customer inquiries as they are received.
  • Send vehicle information to customers via text or email using our vin solutions app.
  • Determine customer needs by asking questions and listening to their requirements.
  • Recommend alternate vehicle choices when necessary.
  • Stay up-to-date on new products, features, and accessories, and recommend them to customers.
  • Make follow-up calls to customers on a daily basis, as per our pre-determined work plan.
  • Maintain a follow-up system that encourages repeat and referral business, contributing to customer satisfaction.
  • Implement a prospect development system and consistently work towards achieving customer satisfaction.
  • Set appointments with prospects to visit the showroom or meet at a location of their choice.
  • Meet with prospects during appointment times, review vehicle choices and features, and work towards finalizing the purchase and paperwork with customers and dealership staff.
  • Establish and maintain personal income goals that are consistent with dealership standards of productivity.
  • Deliver vehicles to customers off-site when necessary.
  • Set first service appointments for every sold customer.
  • Complete OS plus/Connectivity/Sync for every new sold customer.
Requirements
  • Ability to read and comprehend instructions and information, both written and oral.
  • High School diploma or equivalent.
  • Valid in-state driver's license.
  • Excellent communication skills.
  • Ability to sell a minimum quota according to dealership standards and achieve other goals set by management.
  • Ability to obtain a Pennsylvania sales license, which is required for this position.