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Customer Service Liaison

1 month ago


Murfreesboro, Tennessee, United States State Farm Insurance Full time

State Farm Insurance

**Job Summary**

As a Customer Relations Representative at State Farm Insurance, you will play a vital role in delivering exceptional customer service and support. Your primary responsibility will be to assist customers with their insurance needs, providing accurate and timely solutions to their inquiries and concerns.

**Key Responsibilities**

• Assist customers with policy changes, claims, and payments
• Provide accurate and up-to-date information on insurance policies and regulations
• Collaborate with team members to ensure seamless customer experiences
• Promote and cross-sell insurance products and services to meet customer needs
• Handle escalated customer complaints and concerns with professionalism and empathy

**Requirements**

• Strong communication and interpersonal skills
• Ability to work in a fast-paced environment and prioritize tasks effectively
• Knowledge of insurance policies and regulations
• Ability to stay updated on industry trends and developments

**What We Offer**

• Competitive salary and benefits package
• Opportunities for professional growth and development
• Collaborative and dynamic work environment

**If you are a customer-focused individual with a passion for delivering exceptional service, we encourage you to apply for this exciting opportunity.