Customer Service Representative
3 weeks ago
Job Summary
This role is responsible for providing exceptional customer service and support to bank customers. The ideal candidate will have a strong understanding of banking products and services, as well as excellent communication and interpersonal skills.
Key Responsibilities
- Process customer transactions, including cashing checks, accepting deposits and withdrawals, and processing loan payments.
- Provide personalized service to customers, answering questions and addressing concerns in a professional and courteous manner.
- Upsell and cross-sell bank products and services to customers, based on their needs and preferences.
- Work closely with other bank staff to ensure seamless customer service and support.
- Stay up-to-date on bank products and services, as well as industry trends and developments.
Requirements
- High school graduate or equivalent.
- One year of teller experience or relevant work experience, including clerical, administrative, cash handling, or customer service experience.
- Ability to interact with customers in a professional and friendly manner.
About CB&S Bank
CB&S Bank is a leading financial institution dedicated to providing exceptional customer service and support. We offer a range of banking products and services, including checking and savings accounts, loans, and credit cards.
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