Customer Service Liaison

3 weeks ago


Murfreesboro, Tennessee, United States WestRock Full time
Customer Service Liaison

The Senior Customer Service Representative will serve as a critical liaison between the customer, sales, and operations teams at WestRock. This role will receive and process routine customer orders, inquiries, and/or requests in a timely and professional manner. Key responsibilities include:

• Responding to customer inquiries and resolving issues in a courteous and efficient manner
• Collaborating with sales and operations teams to ensure seamless customer service
• Processing customer orders and requests in accordance with company policies and procedures

This role requires excellent communication and problem-solving skills, as well as the ability to work effectively in a team environment. If you are a customer-focused individual with a passion for delivering exceptional service, we encourage you to apply for this exciting opportunity.

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