Customer Service Representative
6 days ago
We are seeking a highly motivated and organized Receptionist to join our team at Toyota of Murfreesboro. As a Receptionist, you will be the first point of contact for our customers, providing exceptional service and support to ensure a positive experience.
Key Responsibilities:
- Answer and direct phone calls to the appropriate department in a timely manner.
- Receive and process customer payments, including cash, checks, and credit card transactions.
- Calculate customer bills using our dealership's computer system and issue receipts accurately.
- Communicate with customers in a professional and friendly manner, addressing their concerns and needs.
- Assist managers with various clerical duties as needed.
- Familiarize yourself with department structures and internal procedures to provide efficient assistance to customers.
Requirements:
- Experience with Microsoft Office suite is a plus.
- Availability to work flexible hours on weeknights and weekends.
- Ability to communicate customer interests, needs, and requests to management and sales personnel.
- Professional personal appearance and a clean driving record.
Benefits:
- Medical, Dental & Vision Insurance
- 401k
- Life Insurance
- Paid Training - Sales
- Paid Vacation
- Paid Holidays
- Employee Discounts on products & services
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