Customer Experience Advisor

5 days ago


Raleigh, North Carolina, United States T-Mobile Full time

We are looking for a Customer Experience Advisor to join our team at T-Mobile. In this role, you will be responsible for helping customers achieve their technology goals by providing personalized service and support. This may involve demonstrating new devices and services, answering technical questions, and finding ways to enhance the overall customer experience.

You will have the opportunity to work with a variety of customers, from individuals to families and businesses. You will need to be able to understand each customer's needs and preferences, and use your knowledge of T-Mobile's products and services to find the best solution for them. This may involve performing side-by-side selling, where you work closely with the customer to find a solution that meets their needs and budget.

The estimated salary for this role is around $55,000 - $75,000 per year, depending on experience and qualifications. Additionally, you will have access to a range of benefits, including health insurance, retirement savings, and paid time off.


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