Automotive Service Advisors Expert

7 days ago


Raleigh, North Carolina, United States Thompson Automotive Group Full time

We are seeking an experienced Automotive Service Advisor to join our team at Thompson Buick GMC Cadillac in Raleigh, NC. This is a high-volume service department with a clearly defined career path and top pay scale.

Job Summary:

The successful candidate will guide customers through the auto repair and maintenance process, advise on service options and costs, and schedule appointments for service and maintenance work. We offer competitive salaries, paid training, and opportunities for advancement.

Key Responsibilities:
  • Provide exceptional customer service, ensuring complete satisfaction
  • Analyze vehicle problems and recommend repairs or maintenance services
  • Schedule appointments, manage workflow, and meet productivity targets
  • Maintain accurate records of sales, warranties, and customer information

We value honesty, integrity, and strong communication skills. If you have experience as an Auto Service Advisor, a valid driver's license, and a positive attitude, we encourage you to apply.

Benefits:
  • $80,000 - $140,000+ potential annual income
  • Continued paid training and development opportunities
  • Flexible schedules and shifts to balance work and life
  • Comprehensive benefits package, including medical, dental, vision, and life insurance
  • 401(k) retirement plan and short/long-term disability insurance
  • Paid vacation and sick time, plus employee discounts on vehicles and services


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