Sales and Technical Support Expert

5 days ago


Kansas City, Kansas, United States Harlan Global Manufacturing Full time
About This Role

We are seeking a highly motivated and experienced Bilingual Customer Service Specialist to join our team at Harlan Global Manufacturing. As a key member of our customer service department, you will be responsible for providing exceptional customer service and support to our clients.

Key Responsibilities:

  • Respond to customer inquiries and resolve issues in a timely and efficient manner.
  • Collaborate with internal teams to develop and implement customer service strategies.
  • Provide product information and training to customers and internal teams.
  • Maintain accurate records of customer interactions and service activities.
  • Contribute to the development of new business opportunities and partnerships.

Requirements:

  • Bachelor's degree in Business Administration or related field.
  • Minimum 3-5 years of customer service experience, preferably in the automotive industry.
  • Fluency in Spanish and English.
  • Excellent communication, problem-solving, and analytical skills.
  • Able to work in a fast-paced environment and adapt to changing priorities.

Salary: $55,000 - $70,000 per year, depending on experience. We offer a comprehensive benefits package, including medical, dental, and vision insurance, 401(k) matching, and paid time off. If you are a customer-focused and results-driven individual who is passionate about customer service, please submit your application.



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