Global Sales and Customer Support Representative

1 month ago


Kansas City, Kansas, United States Harlan Global Manufacturing Full time
About the Role

We are seeking a highly skilled Bilingual Sales Representative to join our team at Harlan Global Manufacturing. As a key member of our sales department, you will be responsible for promoting our products and services to existing and potential customers, ensuring their needs are met with superior service and advice.

Key Responsibilities
  • Develop and maintain in-depth knowledge of our product offerings to provide expert recommendations to clients.
  • Build strong relationships with clients through effective communication, active listening, and problem-solving skills.
  • Utilize various sales techniques to identify new business opportunities and expand existing client bases.
  • Maintain accurate records of client interactions, sales performance, and market trends.
  • Collaborate with internal teams, including warehouse and assembly departments, to ensure seamless delivery of products and services.
  • Analyze customer feedback to identify areas for improvement and implement changes to enhance overall customer satisfaction.
  • Stay up-to-date with industry developments, competitor analysis, and market research to inform sales strategies.
Requirements

To succeed in this role, you will need:

  • A minimum of three to five years of experience in sales or a related field, preferably in the automotive or parts industry.
  • An Associate's degree or equivalent from a two-year college or technical school, or relevant work experience in lieu of education.
  • Excellent communication, interpersonal, and problem-solving skills.
  • Strong organizational, time management, and multitasking abilities.
  • Proficiency in Microsoft Office tools, particularly Excel, Outlook, and Word.
  • Familiarity with ERP software and other relevant technology platforms.
Compensation

The estimated salary for this position is $65,000 - $85,000 per year, depending on experience and qualifications. Benefits include health insurance, retirement plan, paid time off, and professional development opportunities.



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