Citrix NetScaler Technical Specialist
1 day ago
Job Title: Citrix NetScaler Technical Specialist
Job Summary:
We are seeking a highly skilled Citrix NetScaler Technical Specialist to join our team at Tata Consultancy Services. The successful candidate will be responsible for installing, configuring, and troubleshooting NetScaler SDX, MPX, VPX, and ADM systems.
Key Responsibilities:
- Installation and configuration of NetScaler SDX, MPX, VPX, and ADM systems
- Resolving escalated issues related to NetScaler and ADM
- Application onboarding and configuration synchronization between DC and DR
- Troubleshooting application accessibility issues
- Resource management and report generation
- Handling incident cases based on ITIL process
- Coordinating with OEM and vendor for issue resolution
- Root cause analysis of major issues
- Configuring content switching and load balancing/GSLB with CLI
- Installing and upgrading ADM and NS firmware with CLI
Requirements:
- Minimum 10+ years of relevant experience in Citrix NetScaler
- Expert-level troubleshooting skills for NetScaler load balancing, access gateway, SSL certificate, VPN, content switching, and GSLB
- Working knowledge of installing and troubleshooting NetScaler MPX, VPX, and SDX
- Experience with multi-factor authentication solutions
- Good oral and written communication skills
- Fluency in developing technical relationships with end-users, OEMs, and other teams
- Cloud load balancer experience in ARO/Azure/AVS environment
- Working with application teams to troubleshoot load balancing issues
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