Front Desk Representative

2 days ago


Chelsea, Massachusetts, United States Aimbridge Hospitality Full time

Aimbridge Hospitality

**Job Summary**

As a Front Desk Agent at Aimbridge Hospitality, you will be responsible for providing exceptional guest service and ensuring a smooth stay for our guests.

**Key Responsibilities:**

* Greet and welcome guests, responding to their inquiries and requests in a professional and courteous manner
* Maintain the front desk area, ensuring it is clean and organized at all times
* Handle guest requests for information, mail, and messages, as well as provide assistance with check-ins and check-outs
* Answer guest inquiries about hotel services, facilities, and hours of operation
* Deliver guest items and packages to their rooms

**Requirements:**

* Excellent communication and interpersonal skills
* Ability to work in a fast-paced environment and multitask with ease
* Strong problem-solving skills and ability to think critically
* Ability to maintain confidentiality and handle sensitive information

**What We Offer:**

* Competitive salary and benefits package
* Opportunities for career growth and advancement
* A dynamic and supportive work environment

**If you are a motivated and customer-focused individual who is passionate about delivering exceptional guest service, we encourage you to apply for this exciting opportunity.



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