Customer Service Representative

2 weeks ago


Chelsea, Massachusetts, United States Enterprise Holdings Full time
Customer Service Representative Opportunity

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our team, you will be responsible for providing exceptional customer service to our clients, ensuring their needs are met and exceeded.

Responsibilities:
  • Provide superior customer service by understanding and communicating rental terms and conditions, vehicle features, and other services.
  • Meet and greet customers in a professional, friendly, and timely manner.
  • Offer additional customer assistance by providing directions, maps, local area information, and appropriate service information.
  • Answer incoming calls for reservations, rate quotes, general questions, and provide information and resolution for customers, other branches, and other vendors.
  • Place outgoing calls for callback management and miscellaneous calls as assigned.
  • Assist in assessing the condition of rental upon return.
  • Notify management of any known customer problems and vehicle problems.
Requirements:
  • Must be at least 18 years old.
  • Must be bilingual in English and Spanish.
  • High school diploma or GED equivalent required.
  • Must have at least 6 months of prior customer service, retail, or administrative support experience.
  • Must have a valid driver's license with no more than 2 moving violations and/or at-fault accidents within the past 3 years.
  • No drug or alcohol-related conviction on record within the past 5 years.
  • Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position.

We offer a competitive hourly rate of $18, with opportunities to earn bonuses. In addition to this strong wage, we provide a comprehensive benefits package, including medical, dental, and vision insurance options, paid vacation time, paid holidays, profit sharing, and a 401(k) with company match.

This is a great opportunity to work with a fantastic team and gain experience with a well-known and highly regarded company. Our environment is fun and friendly, and we have a team-oriented and results-driven culture.



  • Chelsea, Massachusetts, United States Delta Management Associates Full time

    Job SummaryWe are seeking a highly motivated and detail-oriented Customer Service Representative to join our team at Delta Management Associates. As a Customer Service Representative, you will be responsible for providing exceptional customer service to borrowers, resolving their federal debt, and working in a fast-paced team environment.Key...


  • Chelsea, Massachusetts, United States Masis Professional Group Full time

    Masis Professional Group is seeking a skilled Customer Service Representative to join our team. This role involves managing orders, deductions, and sales support, as well as interacting with the sales team and warehouse staff.Key Responsibilities:• Manage orders and deductions, ensuring accurate and timely processing• Collaborate with the sales team to...


  • Chelsea, Massachusetts, United States Planet Fitness Full time

    Job SummaryThe Member Services Representative will be responsible for delivering exceptional customer service to Planet Fitness members, prospective members, and guests. This role requires a positive and professional attitude, with a passion for fitness and health.Key ResponsibilitiesProvide exceptional customer service to members, prospective members, and...


  • Chelsea, Massachusetts, United States Delta Management Associates Full time

    At Delta Management Associates, we're dedicated to providing exceptional customer service and resolving federal debt for our clients. As a Customer Service Representative, you'll work in a fast-paced team environment to find solutions for borrowers and provide top-notch support.Responsibilities include:Making outbound and receiving inbound calls to resolve...


  • Chelsea, Massachusetts, United States Enterprise Full time

    Customer Service Representative - Spanish SpeakerAs a Customer Service Representative at Enterprise, you will provide exceptional customer service to our clients. Your primary responsibilities will include:Responding to customer inquiries and resolving issues in a timely and professional manner.Providing information and assistance to customers regarding...


  • Chelsea, Massachusetts, United States Enterprise Full time

    Customer Service Representative - Spanish LanguageAs a Customer Service Representative at Enterprise, you will be responsible for providing exceptional customer service to our clients. Your primary duties will include:Key Responsibilities:Respond to incoming calls and provide information and resolution to customers.Manage outgoing calls for callback...


  • Chelsea, Massachusetts, United States Enterprise Holdings Full time

    Customer Service Representative OpportunityWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our team, you will be responsible for providing exceptional customer service to our clients, primarily face-to-face, while also gaining knowledge and skills through local...


  • Chelsea, Massachusetts, United States Enterprise Holdings Full time

    Customer Service Representative OpportunityWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our team, you will be responsible for providing exceptional customer service to our clients, primarily face-to-face, while also gaining knowledge and skills through local...


  • Chelsea, Massachusetts, United States Enterprise Mobility Inc Full time

    Job SummaryEnterprise Mobility Inc is seeking a highly motivated and customer-focused Bilingual Customer Service Representative to join our team. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers, primarily face-to-face, and supporting their branch and rental needs.This is a great...


  • Chelsea, Massachusetts, United States Enterprise Holdings Full time

    Job SummaryEnterprise Mobility is seeking a highly motivated and customer-focused Customer Service Representative to join our team in Chelsea, MA. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers, primarily face-to-face, and supporting their branch and rental needs.ResponsibilitiesMeet...


  • Chelsea, Massachusetts, United States Enterprise Holdings Full time

    OverviewEnterprise Mobility is seeking a highly motivated and customer-focused Customer Service Representative to join our team in Chelsea, MA. As a key member of our team, you will be responsible for providing exceptional customer service to our internal and external customers, primarily face-to-face, supporting their branch and rental needs.This is a...


  • Chelsea, Massachusetts, United States Enterprise Full time

    Reservation Agent Role at EnterpriseAs a Customer Service Representative at Enterprise, you will be responsible for taking incoming calls, providing information and resolution for customers, and managing outgoing calls for callback management and A/Rs. You will also provide high-level customer service by assisting customers and assessing their rental needs....


  • Chelsea, Massachusetts, United States Enterprise Mobility Inc Full time

    OverviewEnterprise Mobility Inc is seeking a highly motivated and customer-focused Customer Service Representative to join our team in Chelsea, MA. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers, primarily face-to-face, and supporting their branch and rental needs.This is a great...


  • Chelsea, Massachusetts, United States Walgreens Full time

    Key Responsibilities:As a Customer Service Associate at Walgreens, you will model and deliver a distinctive and delightful customer experience. You will register sales on assigned cash registers, provide customers with courteous, fair, friendly, and efficient checkout service. Additionally, you will recommend items for sale to customers and suggest trade-up...


  • Chelsea, Massachusetts, United States Imperial Dade Full time

    Key Responsibilities:As a Customer Service Support, you will be responsible for providing exceptional customer service by answering calls in a prompt, friendly, and professional manner. You will interface with customers through various channels, including telephone, electronically, and face-to-face. Your goal will be to assist with delivery challenges and...


  • Chelsea, Massachusetts, United States Walgreens Full time

    Customer Service Associate at WalgreensWe're looking for a skilled Customer Service Associate to join our team at Walgreens. As a key member of our sales floor team, you'll be responsible for delivering exceptional customer experiences, providing efficient checkout services, and recommending products to customers.Key Responsibilities:Model and deliver a...


  • Chelsea, Massachusetts, United States TDCX Inc. Full time

    Customer Service SpecialistWe are seeking a highly skilled and motivated Customer Service Specialist to join our team at TDCX Inc.About the Role:As a Customer Service Specialist, you will be responsible for providing exceptional customer service to our clients through various communication channels. You will be the primary point of contact for customers,...


  • Chelsea, Massachusetts, United States East Cambridge Savings Bank Full time

    Job Title: Customer Service AssociateEast Cambridge Savings Bank is seeking a highly motivated and customer-focused individual to join our Retail Division as a Customer Service Associate.Key Responsibilities:Provide exceptional customer service to ensure a positive banking experience.Process customer transactions, including cash handling and account...


  • Chelsea, Massachusetts, United States Walgreens Full time

    Job SummaryAs a Customer Service Associate at Walgreens, you will be responsible for delivering a distinctive and delightful customer experience. This role involves registering sales on assigned cash registers, providing customers with courteous, friendly, and efficient checkout service, and engaging customers and patients by greeting them and offering...


  • Chelsea, Massachusetts, United States Delta Management Associates Full time

    Customer Service & Collection SpecialistThe Customer Service & Collection Specialist plays a vital role in our team, providing exceptional customer service by partnering with borrowers to find solutions to resolve their federal debt.Key Responsibilities:Make outbound and receive inbound calls to communicate with borrowersReview accounts daily to ensure...