Member Service Representative

3 weeks ago


Great Lakes, Illinois, United States Navy Federal Credit Union Full time
Job Summary

Navy Federal Credit Union is seeking a highly skilled Member Service Representative to join our team. As a key member of our organization, you will be responsible for providing exceptional customer service to our members, ensuring their needs are met and exceeded.

Key Responsibilities
  • Analyze and resolve complex member account and loan issues
  • Assist members with submitting loan and credit card applications
  • Counsel members on Navy Federal's products and services
  • Ensure cash and negotiable instruments are handled properly
  • Identify opportunities to cross-sell products and increase penetration
  • Perform platform banking functions
  • Assist lower-level team members
  • Understand and comply with federal and other regulations
Requirements
  • Ability to work independently and in a team environment
  • Working knowledge of savings and checking products, accounts, and services
  • Effective active listening skills and verbal communication skills
  • Effective organizational, planning, and time management skills
  • Effective research, analytical, and problem-solving skills
Preferred Qualifications
  • Experience in member/customer service, preferably in a call center, retail banking, or financial institution
  • Experience in working in a credit union environment
About Us

Navy Federal Credit Union is a hybrid workplace that values diversity, equity, and inclusion. We offer a competitive salary, generous benefits, and a culture that is energized, engaged, and committed to our teams.



  • Great Lakes, Illinois, United States Acosta Group Full time

    Job Summary:The Retail Merchandising Representative provides sales and merchandising support to our clients by covering a set territory of retailers, making store visits, and building strong relationships with store managers to increase sales.Key Responsibilities:Cover a set territory of retailers to make store visits representing Hostess and Voortman...

  • Sales Representative

    2 weeks ago


    Great Lakes, Illinois, United States Navy Exchange Full time

    Key Responsibilities:As a sales associate at Navy Exchange, you will be the face of our company, highlighting our brand and image while contributing to building our reputation as a company that values its customers and their opinions. You will be directly responsible for assisting customers, providing excellent service, and maintaining a positive and...


  • Great Lakes, Illinois, United States Navy Exchange Full time

    Role SummaryAs a Sales Associate at Navy Exchange, you will be the face of our company, highlighting our brand and image while contributing to building our reputation as a company that values its customers and their opinions.Key ResponsibilitiesAssist customers in finding the right products and servicesProvide exceptional customer service and supportWork...


  • Great Lakes, Illinois, United States Naval Facilities Engineering Command Full time

    Job SummaryWe are seeking a highly skilled Electrical Engineer to join our team at Naval Facilities Engineering Command. As an Electrical Engineer, you will be responsible for managing assigned engineering projects from cradle to grave, providing guidance, direction, and coordination on matters associated with engineering project scope, requirements, and...


  • Great Lakes, Illinois, United States Navy Exchange Full time

    Job Summary:Sales Associates at the Navy Exchange provide exceptional customer service by selling general merchandise to customers while exercising professional selling techniques. They work as part of a sales team to anticipate and exceed customer expectations.Key Responsibilities:• Greet and engage customers in conversation to provide sales-related...


  • Great Lakes, Illinois, United States Prevailance Full time

    Job Opportunity: Electrician's Mate Contractor InstructorPrevailance, Inc. is seeking a highly skilled and experienced Electrician's Mate Contractor Instructor to support the Surface Warfare Engineering Schools Command (SWESC). This role requires a strong background in electrical systems and training expertise to provide instruction and support services for...


  • Great Lakes, Illinois, United States Goodwill Industries of Southeastern Wisconsin, Inc. Full time

    Job SummaryThe Assistant Director Galley is a key member of our team, responsible for ensuring the smooth operation of our galley facilities. This role requires a strong focus on logistics, finance, and team management.Key ResponsibilitiesDevelop and implement strategies for galley operations, including procurement and supply chain management.Oversee daily...

  • Tax Office Manager

    3 weeks ago


    Great Lakes, Illinois, United States H&R Block Full time

    About the RoleWe are seeking a highly motivated and organized Associate Team Leader to join our team at H&R Block. As a key member of our retail office team, you will be responsible for supporting the Multi-Unit Team Leader and serving as the onsite point of contact for tax office associates and clients.Key Responsibilities:Execute and hold all tax office...

  • Civil Engineer

    3 weeks ago


    Great Lakes, Illinois, United States Naval Facilities Engineering Command Full time

    Job SummaryWe are seeking a highly skilled Civil Engineer to join our team at Naval Facilities Engineering Command. As a key member of our engineering team, you will be responsible for designing and developing civil engineering projects, including budgeting, design drawings, plans, specifications, and design-build requests for proposals.Key...

  • Branch Manager

    4 weeks ago


    Great Lakes, Illinois, United States Wintrust Financial Full time

    Branch Manager OpportunityWintrust Financial is seeking a highly skilled Branch Manager to lead our banking center operations. As a key member of our team, you will be responsible for driving sales growth, developing customer relationships, and overseeing branch operations.Key Responsibilities:Manage daily branch operations, including hiring, training, and...

  • Civil Engineer

    3 weeks ago


    Great Lakes, Illinois, United States Naval Facilities Engineering Command Full time

    Job SummaryWe are seeking a highly skilled Civil Engineer to join our team at Naval Facilities Engineering Command. As a key member of our engineering team, you will be responsible for designing and developing civil engineering projects, including budgeting, design drawings, plans, specifications, and design-build requests for proposals.Key...


  • Great Lakes, United States Navy Federal Credit Union Full time

    Overview To provide members and prospective members the full range of products and services offered by Navy Federal Credit Union including depository accounts such as checking, savings, certificate IRA, revocable trust and estate accounts; Lending products; and credit/debit cards. To perform moderately complex platform banking functions under supervision....


  • Great Falls, United States Planet Fitness Full time

    Our Job Opening We are searching for a Member Services Representative to join our team! As a member of our staff, you will be responsible for providing a superior level of customer service to Planet Fitness members, prospective members and guests, ensuring an exceptional "Judgement Free" member experience! The Member Services Representative will be...


  • Great Lakes, United States Navy Federal Credit Union Full time

    Overview To provide members and prospective members the full range of products and services offered by Navy Federal Credit Union including depository accounts such as checking, savings, certificate IRA, revocable trust and estate accounts; Lending products; and credit/debit cards. To perform moderately complex platform banking functions under supervision....


  • Great Falls, United States Planet Fitness Full time

    Our Job Opening We are searching for a Weekend Member Services Representative to join our team! As a member of our staff, you will be responsible for providing a superior level of customer service to Planet Fitness members, prospective members and guests, ensuring an exceptional "Judgement Free" member experience! The Member Services Representative will be...


  • Hoyt Lakes, Minnesota, United States NorthRidge Community Credit Union Full time

    Key Responsibilities:We are seeking a highly skilled Financial Service Representative to join our team at NorthRidge Community Credit Union. As a Financial Service Representative, you will be responsible for interviewing and reviewing applications for consumer loan business, advising on loan options and requirements, and analyzing financial condition to...


  • Great Neck, New York, United States Elevance Health Full time

    Job Title: Customer Care Representative IElevance Health is a health company dedicated to improving lives and communities - and making healthcare simpler. We are seeking a highly skilled and compassionate Customer Care Representative I to join our team.About the Role:This is a remote opportunity that requires a strong work ethic and sense of responsibility...


  • Great Barrington, Massachusetts, United States Circle K Stores, Inc. Full time

    Customer Service Representative Job DescriptionWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our store team, you will be responsible for providing exceptional customer service, operating a cash register, and maintaining a clean and organized store environment.Key...


  • Twin Lakes, Wisconsin, United States Advocate Health Full time

    Job SummaryWe are seeking a highly skilled and detail-oriented Patient Service Representative to join our team at Advocate Health. As a key member of our outpatient department, you will be responsible for providing exceptional patient care and ensuring a smooth registration process.Key ResponsibilitiesRegister patients and obtain demographic and insurance...


  • Twin Lakes, Wisconsin, United States Advocate Health Full time

    Job SummaryWe are seeking a highly skilled Patient Service Representative to join our team at Advocate Health. As a key member of our outpatient department, you will be responsible for providing exceptional patient care and ensuring a smooth registration process.Key ResponsibilitiesRegister patients and obtain demographic and insurance informationCollect...


  • Great Falls, Montana, United States Patterson Full time

    About the RolePatterson is seeking a highly skilled Customer Service Representative to join our team in Great Falls, MT. As a key member of our customer-facing team, you will be responsible for providing exceptional service to our production customers and sales representatives.Key ResponsibilitiesDevelop strong working relationships with customers, sales...


  • Great Lakes, United States Navy Exchange Full time

    Job SummaryServes as the first point of contact with guests at a Navy Gateway Inn and Suites and/or Navy Lodge property, handling all stages of their stay, including special requests and resolving issues that may arise.Key ResponsibilitiesProvides exceptional customer service, interacting professionally with guests, answering questions, and providing...


  • Pompton Lakes, New Jersey, United States Atlantic Health System Full time

    Job Title: Food Service RepresentativeAtlantic Health System is seeking a dynamic and detail-oriented Food Service Representative to join our team at Chilton Medical Center. As a key member of our Food and Nutrition Department, you will play a vital role in ensuring the highest quality patient care and satisfaction.Key Responsibilities:Portioning, assembly,...


  • Pompton Lakes, New Jersey, United States Domino's Franchise Full time

    Job DescriptionAt Domino\u2019s Franchise, we are seeking a skilled Customer Service Representative to join our team. As a key member of our customer-facing team, you will be responsible for providing exceptional service to our customers, ensuring their satisfaction and loyalty to our brand.Key Responsibilities:Answering customer inquiries and resolving...


  • Great Falls, Montana, United States Patterson Full time

    About the RolePatterson is seeking a skilled Customer Service Representative to join our team in Great Falls, MT. As a key member of our Animal Health International team, you will play a vital role in providing exceptional customer service and support to our production customers and sales representatives.Key ResponsibilitiesDevelop strong working...


  • Great Falls, South Carolina, United States Founder Federal Credit Union Full time

    Relax and Thrive with UsAt Founder Federal Credit Union, we're dedicated to helping our members achieve their financial goals. Our innovative services and convenient locations make it easy to manage your finances and plan for the future.Our Team: Our friendly and knowledgeable employees are passionate about providing exceptional service to our members. We're...


  • Pompton Lakes, New Jersey, United States Domino's Franchise Full time

    Job DescriptionWe are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Representative at Domino's Franchise. As a key member of our customer service team, you will be responsible for answering phones and making pizzas to deliver exceptional customer experiences.Key Responsibilities:Answering customer calls and...


  • Great Falls, Montana, United States PF Management Group Full time

    Customer Service RepresentativeWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our overnight team, you will be responsible for providing exceptional service to our members and guests, ensuring a positive and welcoming experience at our fitness...


  • Great Falls, Montana, United States Patterson Company LLC Full time

    About the RolePatterson Company LLC is seeking a highly skilled Customer Service Representative to join our team. As a key member of our customer-facing team, you will be responsible for providing exceptional service to our production customers and sales representatives.Key ResponsibilitiesAssist customers with order entry, responding to queries, and...


  • Great Falls, Montana, United States PF Management Group Full time

    Job Title: Overnight Member Services RepresentativeWe are seeking a highly motivated and customer-focused individual to join our team as an Overnight Member Services Representative. As a key member of our staff, you will be responsible for providing exceptional customer service to our members, prospective members, and guests during our overnight hours.Key...


  • Great Falls, Montana, United States Horizon Credit Union Full time

    Job SummaryHorizon Credit Union is seeking a highly motivated and customer-focused Customer Service Representative to join our team. As a key member of our team, you will be responsible for providing exceptional service to our members, processing transactions, and promoting our credit union services.ResponsibilitiesProcess member transactions, including...