Patient Experience Coordinator

3 days ago


South Jordan, Utah, United States PrincePerelson & Associates Full time
Patient Experience Specialist

We are seeking a highly skilled Patient Experience Specialist to join our team at PrincePerelson & Associates. As a key member of our healthcare team, you will be responsible for providing exceptional patient care and ensuring a seamless registration process.

Key Responsibilities:
  • Accurately complete registration forms and obtain patient consent
  • Manage multi-line telephone system and respond to patient inquiries
  • Coordinate patient treatment appointments and verify insurance benefits
  • Oversee faculty, staff, and student schedules to optimize appointment utilization
  • Manage patient insurance pre-authorization and respond to incoming communications
Requirements:
  • 1-3 years of customer service experience
  • Previous experience in medical or dental scheduling
  • 1 year of dental/medical office experience preferred
  • Excellent verbal and written communication skills
  • Attention to detail and proficiency in basic computer applications
  • Bilingual - Spanish preferred but not required

PrincePerelson & Associates is an Equal Opportunity Employer and does not discriminate against applicants based on race, color, religion, sex, national origin, age, disability, genetics, veteran status, or any other protected class.



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