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Patient Experience Coordinator

2 months ago


South Jordan, Utah, United States Roseman University of Health Sciences Full time
About Roseman University

Roseman University of Health Sciences is a leading institution in healthcare education, dedicated to shaping the future of healthcare through innovative learning and community service. With campuses in Nevada and Utah, we're committed to preparing the next generation of healthcare professionals to excel in their fields.

Job Summary

We're seeking a Patient Experience Specialist to join our team, where you'll play a critical role in transforming every patient visit into a memorable journey of care and comfort. As a trusted partner, you'll guide patients through their treatment plans, navigate insurance and financial details, and ensure they leave feeling informed and reassured.

Key Responsibilities
  • Verify patient demographics and treatment plans
  • Assist patients with financial arrangements and scheduling
  • Manage faculty, staff, and student schedules to achieve utilization goals
  • Work with the clinical team to effectively manage daily patient flow
  • Complete patient insurance pre-authorization and coordinate treatment data collection
  • Check patients in and out for appointments and respond to incoming communications
Qualifications
  • High School Diploma or GED
  • 1-3 years of experience in a dental or medical office, or a mix of education, experience, and training that equips you with the necessary knowledge and skills
  • Bilingual preferred (Spanish speaking)
  • Administrative experience in a dental practice with knowledge of dental insurance and procedures
Why Join Roseman University?

We're passionate about creating a vibrant and supportive community for everyone who walks through our doors. Our innovative learning model is designed to equip our graduates with the skills and confidence to shine in their careers. When you join our team, you'll have the chance to shape the future, inspire excellence, and make a lasting impact on our students, faculty, and the wider community.

What We Offer
  • Medical, Dental, Vision plans to cover a variety of options
  • Retirement matching up to 7.5%
  • Employee Assistance Programs including Mental Health services
  • Generous Vacation and Sick leave for a phenomenal work-life balance
  • Paid Holidays
  • And additional employer-paid benefits

Roseman University is an Equal Opportunity Employer.