Scheduling Coordinator

2 weeks ago


Venice, Florida, United States Gardenmasters of SWFL Full time
About the Role

Gardenmasters of SWFL is seeking a highly organized and customer-focused Scheduling Coordinator to join our dynamic team. As a key member of our operations team, you will be responsible for scheduling service calls, managing technician routes, and providing exceptional customer service to our clients.

Key Responsibilities
  • Scheduling and Coordination: Utilize our internal systems to schedule service calls and manage technician routes, ensuring efficient and effective use of resources.
  • Customer Service: Provide exceptional customer service to our clients, responding to inquiries, and resolving any issues in a timely and professional manner.
  • Administrative Support: Assist the service department with daily tasks, including data entry, filing, and other administrative duties.
  • Communication: Communicate effectively with internal staff, clients, and vendors to ensure seamless coordination and execution of services.
Requirements
  • Excellent Communication Skills: Clear and courteous communication, both verbal and written.
  • Problem-Solving Abilities: Capacity to identify and resolve scheduling conflicts and challenges.
  • Customer Service Orientation: Friendly and professional demeanor when interacting with visitors and colleagues.
  • Organization: Ability to multitask and prioritize tasks efficiently in a fast-paced environment.
  • Attention to Detail: Accuracy in handling administrative tasks and relaying messages.
  • Tech Proficiency: Proficiency in Microsoft Office Suite and basic office equipment operation.
  • Reliability: Punctuality and dependability are essential for this role.
  • Team Player: Willingness to collaborate with colleagues and contribute to a positive work environment.
About Gardenmasters of SWFL

Gardenmasters of SWFL is a premier provider of interior pest control, fertilization services, and more. Our mission is to provide an environmentally effective and ecologically safe blend of custom organic chemicals to protect your lawn and promote growth – all at a fair price.



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