Clinical Care Transition Specialist

2 days ago


San Diego, California, United States Option Care Health Full time
Job Title: Clinical Care Transition Specialist

At Option Care Health, we are committed to providing extraordinary care that changes lives. As a Clinical Care Transition Specialist, you will play a critical role in ensuring seamless transitions for patients from hospital to home or alternative treatment sites.

Key Responsibilities:
  • Proactively maintain and grow relationships with referral sources to increase sales and patient starts.
  • Provide education, assistance, and service to referral sources as the key point of contact and representative of Option Care.
  • Interact with area service providers on a daily basis to sell Option Care services that could assist in the care for discharging patients.
  • Conduct assessments of patients selected by the hospital to ensure patient is a viable candidate for alternative site care.
  • Use sales techniques to educate patients, their families, and the facility staff about the services and products provided by Option Care.
  • Provide hands-on, in-person education to patients and their caregivers with the goal of timely discharge and therapy independence.
  • Effectively communicate with agency staff, medical team, patients, and family throughout the discharge process to implement an effective treatment plan.
  • Collect, review, and complete pre-admission information and secure related signoff.
  • Partner with Account Manager and Regional Sales Director to create and execute area business and growth plans.
  • Communicate frequently with Account Manager to discuss opportunities, assess progress, and provide feedback related to promoting the services of Option Care.
  • Participate in data collection required for therapy start and patient tracking process.
Requirements:
  • Licensed Registered Nurse (RN) or licensed Pharmacist in the state of practice and at least 2 years of experience in the healthcare industry.
  • Experience establishing and maintaining relationships with individuals at all levels of the organization in the business community and with vendors.
  • Experience applying knowledge of standard practices for all services offered as well as current relevant and applicable standards.
  • Experience providing customer service to internal and external customers, including meeting quality standards of services, and evaluation of customer satisfaction.
  • Basic PC skills, including the ability to competently use internet, email, Microsoft Word, Microsoft Excel, and Microsoft PowerPoint.
  • Access to a reliable means of transportation, which will enable the incumbent to travel to care facilities, home visits, and multiple hospitals.
Benefits:
  • 401(k)
  • Dental Insurance
  • Disability Insurance
  • Health Insurance
  • Life Insurance
  • Paid Time off
  • Vision Insurance

Option Care Health subscribes to a policy of equal employment opportunity, making employment available without regard to race, color, religion, national origin, citizenship status according to the Immigration Reform and Control Act of 1986, sex, sexual orientation, gender identity, age, disability, veteran status, or genetic information.



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