Creative Events Experience Coordinator

1 week ago


Loudéac, Bretagne, United States Michaels Stores Full time
Job Summary
We are seeking a highly organized and creative Creative Events Experience Coordinator to join our team at Michaels Stores. As a key member of our events team, you will be responsible for planning, coordinating, and executing events that provide a stress-free, fun, and engaging experience for our guests.

About the Role
The Creative Events Experience Coordinator will work closely with our store teams to plan and execute events such as kids' birthday parties, craft classes, and other in-store activities. You will be responsible for creating an environment of fun and creativity, engaging with clients of all ages, and providing exceptional customer service. Your attention to detail and ability to multitask will ensure seamless event execution, from setup to teardown.

Key Responsibilities
  • Plan and coordinate multiple events simultaneously, including children's birthday parties and other craft classes or events.
  • Engage with clients of all ages by creating a fun and creative environment.
  • Demonstrate and instruct party participants in craft projects, perform face painting, and other activities.
  • Facilitate and implement party add-ons, such as goody bags and balloons, to company standards.
  • Communicate events with clients and store team members.
  • Complete administrative tasks, including answering emails and making phone calls, as needed.
  • Adjust plans and events based on client feedback and needs.
  • Create backup or emergency plans as needed.
  • Ensure client satisfaction for scheduled events.
  • Maintain the company's cleanliness and safety standards, setting up, breaking down, and cleaning before and after each event.


Customer Service
You will be responsible for providing fast and friendly checkout experiences, helping customers shop and locate products, and engaging them with benefits of our Rewards program and Private Label Credit Cards. You will also educate customers on Voice of Customer (VOC) surveys and assist with Omni-channel processes, including Buy Online Pickup in Store (BOPIS) and Ship From Store (SFS).

Physical Requirements and Work Environment
This role requires the ability to remain standing for long periods, move throughout the store, and engage in regular bending, lifting, carrying, reaching, and stretching. You will need to lift heavy boxes and access high shelves using ladders or similar equipment. The work environment is a public retail store setting, with climate-controlled areas and some outdoor work when retrieving shopping carts or unloading trucks. The Frame shop contains glass cutters and heat presses, and work hours include nights, weekends, and early mornings.

Salary Estimate
We estimate the salary for this position to be around $45,000-$55,000 per year, depending on location and experience.

Benefits
As a valued member of our team, you will enjoy a range of benefits, including health insurance, paid time off, tuition assistance, generous employee discounts, and more. Visit [mikbenefits.com](http://mikbenefits.com) for more information.

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