Customer Service Representative

4 days ago


Norwood, Massachusetts, United States Goldfish Swim School - Norwood Full time

We are seeking a detail-oriented and customer-focused Customer Service Representative to join our team at Goldfish Swim School - Norwood. In this role, you will be responsible for providing exceptional customer service, processing sales and registrations, and contributing to the growth of our member base.

The estimated salary for this position is $42,000 per year. As a Customer Service Representative, you will work closely with our management team to achieve our goals and objectives. You will also have the opportunity to advance your career within the company due to our rapid growth.

Key Responsibilities:
  • Promote quality customer service and resolve customer concerns/complaints in a professional manner.
  • Process sales and registrations, and assist members with purchases of merchandise and vending.
  • Discuss membership options with prospective families and register new students.
  • Provide administrative support for management personnel, including the General Manager and Assistant General Manager.

Benefits of working at Goldfish Swim School - Norwood include paid training, flexible shifts, and opportunities for advancement.



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