Current jobs related to Spravato Patient Support Specialist - Morrisville - TEKsystems
-
Patient Service Specialist
2 weeks ago
Morrisville, Pennsylvania, United States NovaCare Rehabilitation Full timeOverviewWe are seeking a highly skilled and patient-focused Patient Service Specialist to join our team at NovaCare Rehabilitation. As a key member of our front desk team, you will play a vital role in ensuring that our patients receive exceptional care and service from the moment they arrive at our center.As a Patient Service Specialist, you will be...
-
Patient Experience Specialist
4 weeks ago
Morrisville, United States TEKsystems co Allegis Group Full timeDescription:CSR's will be working out of contact center and responsible for fielding inbound calls from customers who own their product (discount prescriptions cards). CSR's will be responsible for providing website navigation support, updating customers' accounts, and providing insight to more affordable medication options. CSR's interact directly with...
-
Patient Service Specialist
3 months ago
Morrisville, United States NovaCare Rehabilitation Full timeOverview: When patients enter our center in Yardley, PA we want them to have an exceptional experience starting at the front desk. Thats where you come in. As a patient service specialist, youll manage both the patient side and business side of our center. The front desk is your station to be a patient advocate, communicate with individuals via email and...
-
Client Support Specialist
1 week ago
Morrisville, North Carolina, United States Relias Full timeAre you looking for a challenging role as a Client Support Specialist where you can make a real impact? Relias, a leading provider of healthcare technology solutions, is seeking a highly motivated and customer-focused individual to join our team.As a Client Support Specialist, you will be the primary point of contact for our clients, providing timely and...
-
Pharmacy Technician
1 month ago
Morrisville, North Carolina, United States CVS Health Full timeJob SummaryCVS Health is seeking a skilled Pharmacy Technician to join our team as a Clinical Support Specialist. In this role, you will play a vital part in providing exceptional patient care and support to our patients in a closed-door practice setting.Key ResponsibilitiesAssist pharmacists in obtaining authorization for pharmacy services and validate...
-
Technical Support Specialist
7 days ago
Morrisville, United States Relias Full timeAbout the Role:We are seeking a highly skilled Technical Support Specialist to join our team at Relias. As a Technical Support Specialist, you will be responsible for providing advanced troubleshooting and technical support for our customers, ensuring exceptional user experience and driving customer satisfaction.Key Responsibilities:Research and resolve...
-
Premier Technical Support Specialist
1 week ago
Morrisville, North Carolina, United States Lenovo Full timeJob Title: Premier Technical Support SpecialistJob Summary:We are seeking a highly skilled Premier Technical Support Specialist to join our team at Lenovo. As a Premier Technical Support Specialist, you will be responsible for providing exceptional technical support to Lenovo's enterprise customers. You will assist customers in resolving technical issues...
-
Premier Technical Support Specialist
6 days ago
Morrisville, North Carolina, United States Lenovo Full timeJob Title: Premier Technical Support SpecialistJob Summary:We are seeking a highly skilled Premier Technical Support Specialist to join our ISG Premier Support Team. As a Premier Technical Support Specialist, you will be responsible for providing live support to customers via phone, chat, and eTicketings.Key Responsibilities:Providing technical support...
-
Scientific Support Specialist
1 week ago
Morrisville, United States Thermo Fisher Scientific Full timeJob Summary:As a Sr. Site Specialist at Thermo Fisher Scientific, you will play a critical role in providing scientific support services to our customers. This position is focused on order entry, order management, operating customer procurement systems, stockroom services, material handling, shipping/receiving, chemical tracking, and glasswash operations....
-
Premier Technical Support Specialist
4 weeks ago
Morrisville, United States Lenovo Full timeJob Title: Premier Technical Support SpecialistLenovo is seeking a highly skilled Premier Technical Support Specialist to join our ISG Premier Support Team. As a key member of our team, you will provide live technical support to customers via phone, chat, and eTicketings, ensuring prompt and efficient case intake calls that meet established targets.Key...
-
Premier Technical Support Specialist
7 days ago
Morrisville, United States Lenovo Full timeJob Summary:Lenovo is seeking a skilled Technical Support Specialist to join our Solutions and Services Group. As a Technical Support Specialist, you will be responsible for providing exceptional technical support to Lenovo's enterprise customers.Key Responsibilities:Provide technical support to Lenovo's customers, including troubleshooting hardware and...
-
Premier Technical Support Specialist
2 weeks ago
Morrisville, North Carolina, United States Lenovo Full timePremier Technical Support SpecialistLenovo is seeking a highly skilled and experienced Premier Technical Support Specialist to join our Solutions and Services Group (SSG). As a key member of our team, you will be responsible for providing exceptional technical support to our enterprise customers, resolving complex technical issues, and collaborating with...
-
Desktop Support Specialist
6 days ago
Morrisville, North Carolina, United States TEKsystems Full timeDesktop Support Role OverviewWe are seeking a skilled Desktop Support Specialist to join our team at TEKsystems. As a key member of our End User Support team, you will be responsible for deploying and supporting Windows 10 environments across our healthcare organization.Your primary focus will be on preparing hardware, imaging, deploying, configuring, and...
-
Premier Technical Support Specialist
1 month ago
Morrisville, North Carolina, United States Lenovo Full timeJob Title: Premier Technical Support Specialist Job Summary: We are seeking a highly skilled Premier Technical Support Specialist to join our team at Lenovo. As a key member of our Solutions and Services Group, you will be responsible for providing exceptional technical support to our enterprise customers. Key Responsibilities: Provide technical support to...
-
Clinical Services Associate
1 month ago
Morrisville, United States Penn Medicine Full timeAbout the RoleWe are seeking a highly skilled and compassionate Clinical Services Associate to join our team at Penn Medicine. As a key member of our clinical services team, you will play a vital role in delivering exceptional patient care and supporting the delivery of high-quality services.Key ResponsibilitiesPatient Care Accountabilities:Promptly room...
-
Care Access Specialist
2 weeks ago
Morrisville, North Carolina, United States UNC Health Full timeJob SummaryThe Care Access Specialist is a key member of the Patient Access Center team, responsible for providing exceptional customer service and ensuring seamless patient registration and scheduling processes.This role requires strong communication and organizational skills, with the ability to work effectively in a fast-paced environment.Provide...
-
Patient Service Coordinator
2 weeks ago
Morrisville, Pennsylvania, United States NovaCare Rehabilitation Full timeJob Summary:We are seeking a highly skilled Patient Service Specialist to join our team at NovaCare Rehabilitation. As a Patient Service Specialist, you will be responsible for managing the front desk operations, providing exceptional patient care, and ensuring a smooth experience for our patients.Key Responsibilities:Greet and register new patients,...
-
ISG Premier Technical Support Specialist
4 weeks ago
Morrisville, United States Lenovo Full timeJob Title: ISG Premier Technical Support SpecialistLenovo is seeking a highly skilled and experienced Technical Support Specialist to join our ISG Premier Support Team. As a key member of our team, you will be responsible for providing exceptional technical support to our customers via phone, chat, and eTicketing.Key Responsibilities:Provide technical...
-
Premier Technical Support Specialist
1 week ago
Morrisville, North Carolina, United States Lenovo Full timeJob SummaryWe are seeking a highly skilled Premier Technical Support Specialist to join our ISG Premier Support Team. As a key member of our team, you will provide live technical support to customers via phone, chat, and eTicketings.Key ResponsibilitiesProvide technical support through eTicketing and chat functions as a secondary "overflow" agentResolve...
-
ISG Premier Technical Support Specialist
3 weeks ago
Morrisville, North Carolina, United States Lenovo Full timeJob Title: ISG Premier Technical Support SpecialistLenovo is seeking a highly skilled and experienced Technical Support Specialist to join our ISG Premier Support Team. As a key member of our team, you will be responsible for providing exceptional technical support to our customers via phone, chat, and eTicketing.Key Responsibilities:Provide technical...
Spravato Patient Support Specialist
2 months ago
About the Role:
TEKsystems is seeking a dedicated Spravato Care Coordinator to join our reputable healthcare team. This position offers competitive compensation and opportunities for professional growth.
Key Responsibilities:
- Act as a regional expert in benefit coordination and provide support for healthcare providers and patients.
- Advocate for patients regarding eligibility, program enrollment, and affordability assistance for prescribed therapies.
- Build and maintain strong relationships with healthcare providers and patients to foster trust and collaboration.
- Serve as the primary contact for healthcare providers, delivering comprehensive information about programs and patient needs.
- Possess a thorough understanding of benefits across various payer types, including private and government programs, with a focus on Medicare Part B.
- Navigate payer challenges effectively by asking targeted questions to achieve desired outcomes.
- Act as a liaison to client contacts, ensuring effective communication and support.
- Maintain accurate records in compliance with applicable standards and regulations.
- Follow program guidelines and escalate complex cases as necessary.
- Facilitate communication between Program Management, internal stakeholders, and healthcare providers.
- Deliver exceptional customer service while acting as a brand advocate, ensuring quality outcomes and resource efficiency.
- Collaborate with Program Management to share insights on patient status, provider feedback, and program effectiveness.
- Understand the disease states relevant to the patient population served.
- Assess situations and intervene as needed to ensure timely resolutions.
- Uphold high ethical standards and maintain confidentiality and privacy.
- Contribute to team morale by demonstrating a positive attitude and strong work ethic.
- Utilize conflict resolution resources as necessary.
- Report pharmacovigilance information as required.
- Perform additional responsibilities as assigned by Program Management.
Qualifications:
- Associate or bachelor's degree with 3 years of experience in reimbursement, healthcare billing, or related fields; or a High School diploma with 5 years of relevant experience.
- Experience in a call center or customer service environment with increasing responsibilities.
- Exceptional verbal and written communication skills.
- Strong knowledge of prior authorization and appeals processes.
- Familiarity with medical and pharmacy insurance terminology.
- Proficient problem-solving and decision-making abilities.
- Detail-oriented with a commitment to effective communication with all stakeholders.
- Strong organizational skills and ability to manage multiple tasks in a fast-paced environment.
- Adaptability to change while maintaining program standards.
About TEKsystems:
As a leader in Full-Stack Technology Services and Talent Services, TEKsystems partners with clients to activate innovative ideas and solutions. With a team of 80,000 professionals, we collaborate with over 6,000 clients, including a significant portion of the Fortune 500, across North America, Europe, and Asia. Our commitment to driving change through true partnership sets us apart in the industry.
TEKsystems is an equal opportunity employer and welcomes applications from all qualified individuals.
