Scientific Support Specialist

1 week ago


Morrisville, United States Thermo Fisher Scientific Full time
Job Summary:

As a Sr. Site Specialist at Thermo Fisher Scientific, you will play a critical role in providing scientific support services to our customers. This position is focused on order entry, order management, operating customer procurement systems, stockroom services, material handling, shipping/receiving, chemical tracking, and glasswash operations. You will work closely with our customers to understand their needs and provide tailored solutions to meet their business requirements.

Key Responsibilities:

Use company's or customer's inventory/order management electronic systems to perform on-site program replenishments and disbursements, receiving, put-away, stock rotation, cycle counts, order entry and expediting, customer service call resolution, product returns, and backorder processing
Analyze, maintain, and reconcile reports
Follow work processes as outlined by our written procedures
Listen to customer concerns, address issues with a goal of resolution within established timeframe, and proactively communicate to supervisor, any customer concerns and/or potential problems
Engage in process improvement activities
Perform other responsibilities as assigned by management

Requirements:

High School Graduate and/or equivalent experience required; college degree preferred
2-3 years of equivalent experience, preferably within a laboratory setting or services
Shown customer service, verbal, written, and presentation skills
Strong communication required to provide excellent customer service and reflect Thermo Fisher Scientific's values in a professional manner
Displays an important level of confidentiality for both customer and company
Possess a strong desire to serve the customer, and the skills to engage with various levels of personnel
Knowledgeably operates handheld scanners and performs data entry function
Demonstrates computer proficiency and possess intermediate skills in Microsoft Office suite of software
Must possess strong analytical skills to reconcile various reports to ensure customer requirements are met

Work Environment:

Our team works primarily at customer sites, in office environment to include cubicles and/or in and around shipping/receiving docks, stock rooms, storage locations and laboratory environments. You will work independently at customer location. Extensive walking may be required. Depending on area of building, personal protective equipment may be worn to include lab coats, coveralls, hood, facemask, hairnets, safety gloves, and safety glasses, steel toe shoes, bump hats and/or safety glasses. Will be able to consistently lift, push, and pull 30-40 pounds; occasional lifting of 50 pounds using equipment like pushcarts, pallet jacks, forklifts, etc.

About Us:

Our Mission is to enable our customers to make the world healthier, cleaner and safer. As one team of 100,000+ colleagues, we share a common set of values - Integrity, Intensity, Innovation and Involvement - working together to accelerate research, solve complex scientific challenges, drive technological innovation and support patients in need.

  • Morrisville, North Carolina, United States Thermo Fisher Scientific Full time

    Join Thermo Fisher Scientific, a leading company in the scientific industry, as a Finance Intern. As a member of our team, you will have the opportunity to work on real-world projects that have a significant impact on the business. Our interns are matched to projects based on their abilities and current business needs. You will have the chance to work in...


  • Morrisville, United States Thermo Fisher Scientific Full time

    Job DescriptionAt Thermo Fisher Scientific, we are seeking a highly skilled Medical Information Specialist to join our team. As a Medical Information Specialist, you will play a critical role in providing accurate and timely medical information to our customers, patients, and healthcare providers.Key ResponsibilitiesProvide technical and medical information...


  • Morrisville, North Carolina, United States Thermo Fisher Scientific Full time

    Job Description:As a Sr. Site Specialist at Thermo Fisher Scientific, you will play a critical role in supporting our customers in various laboratory settings. Your primary responsibilities will include providing scientific support services, managing inventory and orders, and ensuring seamless operations in our customers' laboratories.Key...

  • Site Specialist

    2 weeks ago


    Morrisville, United States Thermo Fisher Scientific Full time

    Job Description:As a Sr. Site Specialist at Thermo Fisher Scientific, you will play a critical role in supporting our customers' laboratories with tailored service options and expert guidance. Your work will have a real-world impact, and you will be part of a team that is dedicated to making the world healthier, cleaner, and safer.Key Responsibilities:Use...


  • Morrisville, United States Thermo Fisher Scientific Full time

    Job Title: Medical Information Specialist IIIWe are seeking a highly skilled and motivated Medical Information Specialist III to join our team at Thermo Fisher Scientific. As a Medical Information Specialist III, you will play a critical role in providing exceptional support to our customers by delivering accurate and timely medical...


  • Morrisville, United States Thermo Fisher Scientific Full time

    Medical Information Specialist IIIThermo Fisher Scientific is seeking a highly skilled and motivated individual to join our team as a Medical Information Specialist III. In this role, you will have the opportunity to make a significant impact on the healthcare industry by providing exceptional support to our customers.Responsibilities:Apply your oncology...


  • Morrisville, United States Thermo Fisher Scientific Full time

    Medical Information Specialist IIIThermo Fisher Scientific is seeking a highly skilled and motivated individual to join our team as a Medical Information Specialist III. In this role, you will have the opportunity to make a significant impact on the healthcare industry by providing exceptional support to our customers.Responsibilities:Apply your oncology...


  • Morrisville, United States Thermo Fisher Scientific Full time

    Job Title: Sr Site SpecialistAs a Sr Site Specialist at Thermo Fisher Scientific, you will play a critical role in supporting our customers in finding cures for cancer, protecting the environment, and ensuring the safety of our food supply.Key Responsibilities:Use company or customer inventory/order management electronic systems to perform activities such as...


  • Morrisville, North Carolina, United States Thermo Fisher Scientific Inc. Full time

    Job Title: Medical Information Specialist IIIThermo Fisher Scientific Inc. is seeking a highly skilled and motivated individual to join our team as a Medical Information Specialist III.Responsibilities:Apply your oncology certification from any of the following accreditation organizations: OCN, CPON, AOCNP, and/or AOCNS, in order to deliver accurate medical...


  • Morrisville, United States Thermo Fisher Scientific Full time

    Job DescriptionAs a Global Procurement Intern at Thermo Fisher Scientific, you will have the opportunity to gain hands-on experience in procurement operations and develop valuable skills in supply chain management.Key Responsibilities:Support the development of spend category strategies for assigned areas of procurement spendAssist with supplier negotiation...


  • Morrisville, North Carolina, United States Thermo Fisher Scientific Full time

    About Thermo Fisher ScientificThermo Fisher Scientific is a world leader in serving science, with a mission to enable customers to make the world healthier, cleaner, and safer. With annual revenue of approximately $40 billion, the company provides innovative technologies, purchasing convenience, and pharmaceutical services through its industry-leading...


  • Morrisville, United States Thermo Fisher Scientific Full time

    Job Description:At Thermo Fisher Scientific, we're committed to making a difference in our organization, for our client partners, and the patients we serve. We're seeking individuals with proven competencies and strong character to help lead our organization now and into the future.Key Responsibilities:Gain practical experience in digital marketing, product...


  • Morrisville, United States Thermo Fisher Scientific Full time

    At Thermo Fisher Scientific, we're seeking a highly skilled Senior Legal Counsel Contracts to join our team. As a key member of our legal department, you'll play a critical role in drafting, reviewing, and negotiating agreements that support our business growth.As a Senior Legal Counsel Contracts, you'll be responsible for providing legal advice and support...

  • Procurement Manager

    4 weeks ago


    Morrisville, United States Thermo Fisher Scientific Full time

    Procurement Manager - FiltrationAbout the Role:We are seeking a highly skilled Procurement Manager to join our team at Thermo Fisher Scientific. As a key member of our procurement team, you will be responsible for driving the execution of complex category strategies, collaborating with cross-functional teams, and leading global category initiatives to...


  • Morrisville, United States Thermo Fisher Scientific Full time

    At Thermo Fisher Scientific, you'll discover meaningful work that makes a positive impact on a global scale. We aim to enable our customers to make the world healthier, cleaner, and safer. Our work spans laboratory, digital, and decentralized clinical trial services, with clinical trials conducted in over 100 countries. Your determination to deliver quality...


  • Morrisville, United States Thermo Fisher Scientific Full time

    Procurement Internship OpportunityAs a Procurement Intern at Thermo Fisher Scientific, you will gain hands-on experience in procurement and supply chain management. This internship offers a unique opportunity to learn from experienced professionals and contribute to the company's growth.Responsibilities:Support the development of spend category strategies...


  • Morrisville, United States Thermo Fisher Scientific Full time

    At Thermo Fisher Scientific, you’ll discover meaningful work that makes a positive impact on a global scale. Join our colleagues in bringing our Mission to life - enabling our customers to make the world healthier, cleaner and safer. We provide you with the resources needed to achieve individual career goals while taking science a step beyond through...


  • Morrisville, North Carolina, United States Thermo Fisher Scientific Full time

    Job SummaryThermo Fisher Scientific is seeking an undergraduate Data Science intern to join our team. As a Data Science intern, you will have the opportunity to work on real-world projects, develop your skills, and contribute to the success of our organization.Responsibilities- Collect, clean, and prepare large data sets for analysis- Identify missing and...


  • Morrisville, United States Thermo Fisher Scientific Full time

    Job DescriptionThermo Fisher Scientific is seeking an Information Technology Intern to join our team. As an intern, you will have the opportunity to work on real-world projects that have a significant impact on our business.ResponsibilitiesPartner with leadership to identify areas for improvement and implement process changes.Become a process owner and...


  • Morrisville, North Carolina, United States Thermo Fisher Scientific Full time

    Job DescriptionAs an Information Technology Intern at Thermo Fisher Scientific, you will have the opportunity to work on real-world projects that have a significant impact on our organization and our clients. Our interns are matched to projects based on their abilities and current business needs, and all projects have strategic and/or operating importance to...